WRONG INVOICE/Billing
I noticed a $45 charge on my account, but invoices IN-44049108, IN-44046237, IN-44046154, IN-44044257, IN-44039754, and IN-44039286 all have the same billing date and the same details. Could you clarify this?
Please help me, I’d like to pay the amount that matches my actual billing.
2 Replies
?billing
Cloudflare's billing system is undergoing some changes/migration. During this period, there have been recurring cases of extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support. There is a backlog of tickets so it might take a while to get a response.
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.