Can't access project after upgrade completion
Can't access project after upgrade completion
Hi! I'm stuck on the "Upgrade completed!" screen and can't access my project. The page shows:
"Your project has been successfully upgraded to Postgres 17 and is now back online"
"Return to project" button doesn't work
What I've tried:
Hard refresh (Ctrl+F5)
Cleared browser cache & cookies
Incognito mode
Different browsers
Direct navigation to dashboard URLs
Waited several hours

16 Replies
Try a VPN and different device.
Otherwise you'll have to contact support.
ok i will try that , thanks for the help
@filpap9 if you end up reaching support, please share your ticket number here
Yes i reached support but , i will be in low priority because of my free plan
the ticket number is : SU-248067
the project is running , like when i run it locally all my data are there but maybe is a bug on the dashboard i cant pass that return to project endless loop
got it, thats good to know.. let me try upgrading one of my projects and see if I get the same issue
when did you make the upgrade?
yesterday night
Did you try the different device or VPN yet?
thanks a lot
yes didnt work
let me try also off my phone also with vpn and i will update you
There is a known dashboard lockup issue and usually one of three things gets over it until it resolves on its own.
mmm i understand ok hopeffully it resolves on its own, its not and emerjency project but you know
thanks
Yeah, but if different browser, device, and VPN did not work, then skeptical it is the dashboard lockup.
yes i tried again with vpn and diffrent devide and didnt work
Dang, I hope you can solve it
Hy do you have any updates , suapabase havent response yet and still cant accesss dashboard
Hey! looks like your tickets was not flagged correctly, can you share your supabase project id?
If you prefer, dm me
yes of course