Urgent Help Can't access project API

Services Restricted Your Projects are unable to serve any requests as your Organization plan has used up its quota. Yet I cant pay the subscription for the month. I have sent a support message but no response yet. Need help ASAP
4 Replies
garyaustin
garyaustin•2d ago
Support would be the only way unless you have access to solve egress or pay. Do you know what quota and for how long you were over?
natehubbit
natehubbitOP•2d ago
I tried to pay. And it's not working. I learned paying customers get priority in the queue and I simply can't pay🙁
garyaustin
garyaustin•2d ago
Oh. So you were Free and went over quota versus Pro and went over spend cap. Yeah you can't easily pay after you have an issue to have "priority" access.
When did you file you ticket? Did you look at your settings and reports to see what you are over?
natehubbit
natehubbitOP•18h ago
No. I didn't even notice i was over the quota. until my app stopped working☹️ I filed it yesterday I am over storage. Storate is 1GB but i went over 1.14 GB

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