unable to map external library (fresh install)

I reinstalled everything (proxmox 9 and immich v1.142.1). My photos are available as a network share (samba and nfs) and visible in the immich container (I can list the contents). However for neither case I cannot use the external library. For NFS, path is validated but after scanning no photos show up and nothing happens in jobs. For Samba, it doesn't validate the path. They are mapped as below in docker-compose.yml: - /mnt/pve/qnap/Photos/_completed:/mnt/immich/photos:ro - /mnt/pve/qnap_photos/_completed:/mnt/immich/photo2:ro The installation method used was based on Ubuntu 24 + docker + official steps on the immich website, including updates for pve/ubuntu. However, when installing using helper scripts, at least the NFS share works (I run into other problems though, not all photos have thumbnails). In conclusion, i would like to install via docker and be able to map the external library via NFS which I think is faster. Thank you!
3 Replies
Immich
Immich3w ago
:wave: Hey @mikko95, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
mikko95
mikko95OP3w ago
now with immich logs
mikko95
mikko95OP3w ago
Error was in my docker-compose.yml, should have been like this: - /mnt/immich/photos:/mnt/immich/photos - /mnt/immich/photo2:/mnt/immich/photo2

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