Account Lost for More than 1 Year
Actually, I had an account with a lot of staffs. Because my device was not running the game smooth, that's why I left pubg for a long time. But recently, I noticed, my account was like hijacked or something. And i am suspecting one of my online friends. I have a lot of proof to verify that, it is my account. Please help me out with this issue. I can prove in every way that, it was my account. I have a lot of screenshots including past game names, uc purchase invoices, multiple inventory videos (I recorded when I had that account), in game screenshots etc. Please any moderator, help me out with this one.
Solution
Hello, @Muri Khamu!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.
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