project setup issue

its already been 3 hours since i created my project but its still shows its setting up the project , help me to resolve my issue
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21 Replies
inder
inder2mo ago
Try in a different browser just to be sure this isn't a browser caching issue. Otherwise contact support.
Knight
Knight2mo ago
same issue tried deleting and recreating on Chrome no luck yet
Knight
Knight2mo ago
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Knight
Knight2mo ago
Tried with Opera, still same issue
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inder
inder2mo ago
You'll need to contact support.
Knight
Knight2mo ago
I raised a Ticket ticket id is SU-249476
Knight
Knight2mo ago
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Knight
Knight2mo ago
Is this due to an outage issue?
inder
inder2mo ago
Status page doesn't show any outages. Do you only see this issue for ap-south-1 region?
Knight
Knight2mo ago
yes I have 2 in this region. One of them is working the other one stopped
inder
inder2mo ago
I tried creating a new instance in ap-south-1 and it is stuck in setting up. Will have to wait for support.
Knight
Knight2mo ago
Ok Let's wait for support then
garyaustin
garyaustin2mo ago
Can you say what region your attempt to create an instance is in? I did not have an issue with a new project in AP-south-1.
BHAVISH KUMAWAT
BHAVISH KUMAWATOP2mo ago
Same the Ap-south-1 region Is this the region issue ? Or any technical issue
garyaustin
garyaustin2mo ago
Seems like a region issue when you guys where trying to start. It worked for me hours later though. So either random or it was a timing thing.
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tomaspozo
tomaspozo2mo ago
Hey! Can you please confirm if you're having this issue?
BHAVISH KUMAWAT
BHAVISH KUMAWATOP2mo ago
No i left the account and created a new one now it's working thank you for the assistance
Knight
Knight2mo ago
I'm still facing the issue I can't leave the account since all my projects are on that account
inder
inder2mo ago
Can you delete the project you created and setup a new one?
Knight
Knight2mo ago
It's not giving me the option to delete
inder
inder2mo ago
You can use the management api for this. You'll need to generate a supabase access token. Make sure that you're using the project ref of the new project which is stuck as this will delete the project and is irreversible
curl -H 'Authorization: Bearer <ACCESS_TOKEN>' -X DELETE https://api.supabase.com/v1/projects/<PROJECT_REF>
curl -H 'Authorization: Bearer <ACCESS_TOKEN>' -X DELETE https://api.supabase.com/v1/projects/<PROJECT_REF>

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