My services are unhealthy, checking logs I see: `the database system is starting up`
I've tried restarting multiple times, and sent a support ticket in a few days ago. I haven't heard back from support either.

7 Replies


Did you at least get a ticket # email back from them?
Free or Pro?
Looks like they will have to fix it though.
Pro, and I did get a ticket number yeah
What is a few days ago exactly?
And drop your ticket here in case it can be escalated.
SU-248543
Sent on September 17 at 11:51 am ET
You should be getting a response on this and it has been bumped to the correct place.