Many problems on rpi5

1st it keeps crshimg when i enable the ai and machine learning 2 mobile app keeps crashing on s23u after background sync is enabled 3 syncing is very wierd, i cant sync everything cuz it stops queuing somewhere at 5000 also i left it syncing then left somewhere and came back to rpi powered off but then when i turned it on it said there are like 5k files synced but now wjen i try to sync it again it says 0 files are synced and it goes from zero again
36 Replies
Immich
Immich2w ago
:wave: Hey @hackerfliper, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Tempest
Tempest2w ago
How much ram do you have? What storage medium are you using?
hackerfliper
hackerfliperOP2w ago
8gb ram for storing photos i am using an external hdd 1tb *On rpi 8gb ram on phone 8gb ram too idk whitch u asked for
Tempest
Tempest2w ago
Are you running anything else on the RPI?
hackerfliper
hackerfliperOP2w ago
Yea but just some light containers
Tempest
Tempest2w ago
What's the ram used on the system when immich is not running?
hackerfliper
hackerfliperOP2w ago
Like speedtest, wireguard cloudflare 1 sec lemme emcheck Around 14%
Tempest
Tempest2w ago
Just run htop from terminal to know Is swap being utilized?
hackerfliper
hackerfliperOP2w ago
Dont think so
Tempest
Tempest2w ago
Can you share a screenshot of the htop result?
hackerfliper
hackerfliperOP2w ago
No description
No description
Tempest
Tempest2w ago
Ok so you're using 1gb, meaning you have about 7 free. Did you change the clip model or is it default?
hackerfliper
hackerfliperOP2w ago
Everything is default except the upload path
Tempest
Tempest2w ago
Upload, library, database?
hackerfliper
hackerfliperOP2w ago
Huh I just changed the location to upload on external hdd Instead of sd card
Tempest
Tempest2w ago
Ok. What do the logs show? I'd probably try changing all jobs to a concurrency of 1, and see if it works from there. Might be a good starting point
hackerfliper
hackerfliperOP2w ago
Okay and what abt the syncing and mobile app tho
Tempest
Tempest2w ago
Let's start with that and see what happens. I'm fairly sure you're limited by hardware somehow. Either memory or iops Hopefully not disk space
hackerfliper
hackerfliperOP2w ago
I know 1 person who uses exactly same rpi for this purpose and he told it works fine
Tempest
Tempest2w ago
I mean yes it'll work, how well is certainly debatable
hackerfliper
hackerfliperOP2w ago
Also if ya want here u can read some logs i dont think they will help much tho
hackerfliper
hackerfliperOP2w ago
Pastebin
logy - Pastebin.com
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
Tempest
Tempest2w ago
Are you sure your env is properly setup?
immich-server | Error: ENOENT: no such file or directory, mkdir 'upload/upload/dca5ac92-e3dc-4ebb-a435-c18e6115cd26/96/e3'
immich-server | Error: ENOENT: no such file or directory, mkdir 'upload/upload/dca5ac92-e3dc-4ebb-a435-c18e6115cd26/96/e3'
/docker compose yml
hackerfliper
hackerfliperOP2w ago
No description
No description
hackerfliper
hackerfliperOP2w ago
What is this location tho
Tempest
Tempest2w ago
One you set in your env/ compose file? It's from the log
hackerfliper
hackerfliperOP2w ago
Idk
hackerfliper
hackerfliperOP2w ago
No description
hackerfliper
hackerfliperOP2w ago
The top path is the only thing i changed And it was before instak so everything shkuld be normal Srry if im stupid but yh i dont understand docker much
Tempest
Tempest2w ago
I'm sorry I don't have experience with casaos. I'm not sure if your directories even exist / if you have any media on the server.
hackerfliper
hackerfliperOP2w ago
I do On pc it showed me pics that it synced from phone But how do i fix the sunchronization and app things tho
Tempest
Tempest2w ago
Well, for some reason it's expecting files to exist that do not You need to eliminate the errors from the logs
hackerfliper
hackerfliperOP2w ago
The pi shut down after this also Yea Also how do i update? That could fix some errors Atl in phome app
Tempest
Tempest2w ago
No idea. Again, I don't use casaos. You need to address the errors in the logs
hackerfliper
hackerfliperOP2w ago
Now i booted it up again and i didnt notic any errors in the logs
hackerfliper
hackerfliperOP2w ago
Noticed this error tho
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