Change order address on confirmed but not shipped order
Order TA19784, I sent the order with the wrong shipping address how can I change it?
2 Replies
Thanks for reaching out! I can’t make changes to orders directly, but we can definitely help you get this sorted.
Since your order hasn’t shipped yet, please send an email as soon as possible to hello@typeractive.xyz with your order number (TA19784) and the updated shipping address. Our team will update it on our end before it goes out.
If you wait until it ships, we won’t be able to change the address, so I recommend emailing right away.
Let me know if you need help drafting that email!
Since your order hasn’t shipped yet, please send an email as soon as possible to hello@typeractive.xyz with your order number (TA19784) and the updated shipping address. Our team will update it on our end before it goes out.
If you wait until it ships, we won’t be able to change the address, so I recommend emailing right away.
Let me know if you need help drafting that email!
yes