[Regarding Receiving Twitch Drops Rewards] @Server Status
If you are unable to receive rewards in the currently ongoing Gekishin Squadra Twitch Drops, please check the following:
①Check if your Bandai Namco ID is linked with "DRAGON BALL GEKISHIN SQUADRA"
Access the site below, log in with your Bandai Namco ID, and confirm whether "DRAGON BALL GEKISHIN SQUADRA" appears in your list of services in use:
https://bandainamcoid.com/portal/services
②Check if your Bandai Namco ID is linked with "Twitch"
Access the site below, log in with your Bandai Namco ID, and confirm whether “Twitch” is shown as linked:
https://account.bandainamcoid.com/snsIndex.html?client_id=idportal&backto=https%3A%2F%2Fwww.bandainamcoid.com%2Fportal%2FaccountPortal&customize_id=
*If your Bandai Namco ID linked to "DRAGON BALL GEKISHIN SQUADRA" is different from the one linked to Twitch, you will not be able to receive rewards.
③Timing of in-game reward distribution
Rewards may take some time to be delivered. After claiming the reward on Twitch, please wait for a while before checking in-game. It may sometimes take 30 minutes or more.
For further details on how to participate in Twitch Drops, please check the news below:
https://dbg-squadra.bn-ent.net/news/elz-z_onv
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