Issue with "delete tags" job not working

I discovered that I have dozens of tags in my database that I haven't created. Apparently, there were tags somewhere in some pics in an external library, but I no longer have those images. I went to Admin | Create job | Tag cleanup, hit confirm and got the message that the job had been created. 26 hours later, all the tags are still there. I have clicked on quite a number of the tags, at random, and no assets appear when I select a tag, so they should be getting deleted since they have no assets associated with them. I submitted the most recent job shortly after 17:56 on 22 Sept with logging set to Debug This is what I have in the log: https://hastebin.com/share/elezojokox.csharp
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6 Replies
Immich
Immich2w ago
:wave: Hey @Free Man, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Zeus
Zeus2w ago
Are you sure the asset isn’t in the trash or archives? You should query the database for any tagged assets, I think there’s an example in our docs under database queries
Free Man
Free ManOP2w ago
The sum total of items in my trash:
No description
Free Man
Free ManOP2w ago
The tags on the first item:
No description
Free Man
Free ManOP2w ago
I'll go see if I can find the query & run it, just to be sure. Suggestions on a decent tool to allow me to query the DB? I've got adminer installed on my server, but adminer won't allow me to just write (or copy/paste) a query. I use SSMS at work, but A) don't want to install that on my home machine, and B) I don't know if it'll connect to a postgres DB. I'm more than happy to toss another docker at the server, and would probably get rid of adminer. It seems to be aimed more a the Access-level crowd, not those who have an understanding (even somewhat low-level like mine) of SQL. Ah! Just found the query editor
Free Man
Free ManOP2w ago
No description

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