Restoring issue of my project

#help-and-questions I have restored my project today after few week or month the last date of restoring is 20 oct but it still not restoring having issue during restoring plz look into the matter and respond ASAP
9 Replies
garyaustin
garyaustin5w ago
No one here could help you even if you provided info as to your instance/email which you did not. This is a user helping user forum mainly. Please contact support. They have a queue for this type of issue right now to the infra team as it is an elevated problem.
300845
300845OP5w ago
How can I contact support plz help me with that
garyaustin
garyaustin5w ago
Troubleshooting at top of dashboard.
300845
300845OP4w ago
There is no response from supabase support team
300845
300845OP4w ago
No description
300845
300845OP4w ago
Does this. Is related to my refrence project
garyaustin
garyaustin4w ago
Is your project in that region? I would have expected and error but it would be impacted if so. Did you get a ticket # back in email from support? If so for Free projects 24 hours is not much time.
300845
300845OP4w ago
Yes I get ticket From support And today I also got reply
300845
300845OP4w ago
Hi, We have temporarily disabled project creation in ap-south-1 again. We are working with our cloud provider to re-enable the region soon. Please refer to https://status.supabase.com/ for updates on zone availability. Terribly sorry for the inconvenience!
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