Accidentally emptied trash
Hi. I emptied my trash of about ten gigabytes worth of very important photo & videos while trying to restore them. I know that is an insane mistake to make, but I was trying to delete one thing I actually didn't want before restoring the rest, and accidentally hit empty trash instead. Is there ANY way I can get back these photos and videos? Please help, I would be devastated if I lost these memories.
I emailed support about this but have received no response, so I'm no worried something might be wrong with my email domain
2 Replies
If you have deleted items accidentally, you can recover them from Trash by selecting these items, and clicking the "Restore" button on the action bar that pops up. See more info at https://help.ente.io/photos/features/trash#recovery.
Once items are deleted from Trash, they are permanently deleted. I'm sorry, I couldn't find information in the documentation about recovering permanently deleted photos and videos.
-# If your issue is resolved, feel free to use the /solved command to close this thread. If you'd like to ask me another question use /docsearch
Trash | Ente Help
Deleting items and trash
@vishnu is he cooked