duplicate key value violates unique constraint "UQ_assets_owner_checksum"
Just migrated from 141.1 to 143.1 and now get the new timeline, backup, etc on mobile iPhone.
I ran the backup sync and I am left with 41 assets remaining. However, these 41 assets produce the duplicate key error (and everytime it resycs the retry and fail). From what I can tell, these assets do already exist and show as sync'd in the timeline, so I am unsure why it is being detected as unsynced......
In the past, I believe there was a method on the iphone to reset/flush things, but I am unsure if this would be the solution for this (and if so, where it is now located in the app).
I have logged in/out as a precautionary test - no luck.
3 Replies
:wave: Hey @c.fitzw.x,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.I came across this -- https://github.com/immich-app/immich/issues/20899#issuecomment-3292275128
FYI: After performing that and signing in/out a few time on the app, then re-enabling my album, the remainder ended at 0 -- things appear correct now / fully in-sync.
[Issue] [beta] iOS Backup always showing the same assets and never finishing (immich-app/immich#20899)