V
VALORANT2mo ago
Mia

PC randomly BSODs with Access Violation error

I only have the dump file C:\Windows\System32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection found corrupt files and successfully repaired them. For online repairs, details are included in the CBS log file located at
92 Replies
momo
momo2mo ago
You still getting bsod ? whats your ingame name with tag ?
Mia
MiaOP2mo ago
once a day mia#2711
momo
momo2mo ago
oay
Mia
MiaOP2mo ago
No description
momo
momo2mo ago
@junimo when you have free time :633658072245469195: You gotta wait for the dev when she have free time she might look
Mia
MiaOP2mo ago
usually I just disable vanguard when it happens, I did restore my PC from a veem backup (full system image copy) which was when I started to notice having this issue. I have Docker Desktop (Virtualization enabled) + Core isolation Memory Intergity enabled + Secure Boot
momo
momo2mo ago
Disable vanguard ? You mean you play without vanguard ?
Mia
MiaOP2mo ago
uh no, when I crash I just kill the service via the quick menu
momo
momo2mo ago
Okay
Mia
MiaOP2mo ago
i rarely play so i don't really care if the service is not running (especially if its crashing my PC), I'd just reboot my PC to re-open it
momo
momo2mo ago
yea best thing you do wait for dev when she got free time she will let you know Upload the last dump file have been created Upload it to google drive And keep the link of upload ready
Mia
MiaOP2mo ago
i think they can use this one?
momo
momo2mo ago
This work aswell Is it the newest?
momo
momo2mo ago
Perfect Now we wait for dev
Saucy
Saucy2mo ago
@Mia Do you have an antivirus? Like AVG?
Mia
MiaOP2mo ago
no just windows one
Saucy
Saucy2mo ago
You sure?
Mia
MiaOP2mo ago
yup
Saucy
Saucy2mo ago
There wouldn't be any software that would potentially be blocking Vanguard?
Mia
MiaOP2mo ago
hmm, there shouldn't be any, i figured it might be the memory Intergity
Saucy
Saucy2mo ago
Please ZIP and send your Vanguard logs here
Mia
MiaOP2mo ago
its not running, let me check where its stored
Saucy
Saucy2mo ago
Zip. but I guess that's fine
Mia
MiaOP2mo ago
w.e works for them lol
Saucy
Saucy2mo ago
@Mia Have you tried reinstalling Vanguard?
momo
momo2mo ago
,.
junimo
junimo2mo ago
when does it happen? does it happen when you are not playing valorant
Mia
MiaOP2mo ago
when I dont play valorant at all I could just be idling with discord/chrome etc open and one of them will trigger it sometimes I haven't tried a fresh reinstall yet but it started when I did a full system restore from a image. i can play valorant fine without any issues as well
junimo
junimo2mo ago
do you have a intel 13/14th gen by chance
Mia
MiaOP2mo ago
Intel(R) Core(TM) i9-14900HX, 14th gen yeah
Mia
MiaOP2mo ago
VALORANT Support
vgk.sys Error Troubleshooting (13th and 14th Generation Intel CPUs)
Hardware Recall If the below steps don't work, this may be a hardware issue that can only be resolved by contacting Intel for a replacement CPU. Check Intel's Site for more details. If you're expe...
Rachel
Rachel2mo ago
Yup, have you done those steps
Mia
MiaOP2mo ago
doing them now
Mia
MiaOP2mo ago
No description
Rachel
Rachel2mo ago
Open advanced tuning rq It says OC is disabled :val_SusgeNoted:
Mia
MiaOP2mo ago
No description
Rachel
Rachel2mo ago
Core
Mia
MiaOP2mo ago
No description
Rachel
Rachel2mo ago
Scroll down rq
Mia
MiaOP2mo ago
No description
Rachel
Rachel2mo ago
Yeah those on the left, does it let you lower it Go down by 2 if you can
Mia
MiaOP2mo ago
nope, MSI locks those :p (no under/over volting)
Rachel
Rachel2mo ago
Hmm, then alternatively you can check if you have option to lower from bios
Mia
MiaOP2mo ago
can give that a try, any clue why its always the vanguard driver? wondering if i'll still see issues if i remove vanguard/valorant/league
Rachel
Rachel2mo ago
It’s the issue with the CPU in general
Mia
MiaOP2mo ago
does vanguard happen to trigger it more then
Saucy
Saucy2mo ago
maybe*
Mia
MiaOP2mo ago
wouldn't be shocked if its a CPU issue, usually closing vanguard leaves it without issues, think I only really had 5 "BSODs" this month so im not super concerned other games such as siege and warframe seem to work ok
junimo
junimo2mo ago
the crash dumps show a lot of data corruption that makes me think it's a fried cpu
Saucy
Saucy2mo ago
hmmm I wouldn't jump to CPU right off the bat. Normally with weird issues like this it's always RAM. I had some wacky things when I had bad RAM. I would like to try disabling virtualization first. and then also running a memory test Open cmd as admin Enter
bcdedit /set hypervisorlaunchtype off
bcdedit /set hypervisorlaunchtype off
Saucy
Saucy2mo ago
press the windows key and search for
No description
Saucy
Saucy2mo ago
when you open it press restart now.
junimo
junimo2mo ago
@Mia hey could you enable complete memory dump and try to reproduce the crash again? the minidump doesn't contian enough information for us to diagnose this unfortunately
No description
Saucy
Saucy2mo ago
:Nodd:
Mia
MiaOP2mo ago
I set this, I used to have it on. Guess it wasn't persistent. No errors reported, I've ran a bunch of memory/cpu tests before to help debug some other issues i had with bad thermal paste. CPU could be fried as the temps have been hot lately until I got it fixed this issue happens like once in a while so I'll come back if I see it again but i'm glad it doesn't completely impact me
Saucy
Saucy2mo ago
when you crash again please provide the memory dump files Hopefully this time the complete memory dump, will show something pointing to a cause
Mia
MiaOP2mo ago
do you need the whole 30GB dump file or what windbg gives when you run !analyze -v? i'm disabling hyperv since I can move my docker workloads to a server instead.
Rachel
Rachel2mo ago
Can’t even upload 30gb to any free cloud storage :val_HUH:
Mia
MiaOP2mo ago
just asking since the errors seem to point to hyperv and some memory access
Mia
MiaOP2mo ago
No description
Mia
MiaOP2mo ago
Mia
MiaOP2mo ago
@junimo any idea? I got another BSOD for "unverified driver signature" or something but no dump was made for it will likely reinstall valorant see if that fixes it
momo
momo2mo ago
i think this related to ethernet adapter or wifi adapter
Mia
MiaOP2mo ago
i remember my realtek one did cause some issues with valorant before in the past it would just kill the adapter entirely and I would have to restart the PC...
Mia
MiaOP2mo ago
Killer(TM) Wi-Fi 7 BE1750x 320MHz is disabled (wifi) I use Realtek Gaming 2.5GbE Family Controller (Cable)
No description
Mia
MiaOP2mo ago
No description
Mia
MiaOP2mo ago
No description
Mia
MiaOP2mo ago
for now I've completely deleted riot stuff to see if it continues
Saucy
Saucy2mo ago
the analysis should be fine can you run verifier on the all drivers @junimo has the vanguard logs provided anything useful? or any idea? it would be helpful to know if this definitely is not a vanguard issue. or any clue that may point to a conflict with another service
Mia
MiaOP2mo ago
i did last night and no issues
Saucy
Saucy2mo ago
can you send the log from that
Mia
MiaOP2mo ago
i uninstall vanguard so 🥹 is it worth running again
Saucy
Saucy2mo ago
that's completely up to you
Mia
MiaOP2mo ago
gonna wait on junimo, but i uninstalled everything so im gonna see if it happens in the next few days battle eye seems to work fine etc
Xyrem
Xyrem2mo ago
you're on 14th gen right? @Mia ok yeah you're out of luck, your cpu is fried only thing you can do is get a replacement CPU by RMAing your CPU, but you'll still get bsods after a few months of usage its not fixable, even the updated microcode wont fix it. Only thing it can do is make it last a bit longer and if you're already facing bsods, it wont do anything because the damage is already done honestly, I recommend just getting a new CPU which isnt intel 13th or 14th gen. It's just not worth dealing with the whole RMA process and having to do it every few months
Mia
MiaOP2mo ago
yeah I plan to replace and not get a 13th/14th gen CPU but can you let me know how came to the conclusion its fried? figured so, high temps 😔
Xyrem
Xyrem2mo ago
your bsod dump is pretty much nonsense which is a symptom of that instability
Mia
MiaOP2mo ago
thanks should've went with an i5 lmao
Xyrem
Xyrem2mo ago
nah would've happened there too it affects all cpus under 13th-14th gen
Mia
MiaOP2mo ago
what CPU should i go for
Xyrem
Xyrem2mo ago
I would look for a AMD cpu, but if you're into intel then the latest ultra 200x processors are good too (just worse perf than 14th gen)
Mia
MiaOP2mo ago
yeah i previously used AMD i thought intel would be better for the perf on single threaded my next build will probs go AMD and not have high temps XD
momo
momo2mo ago
intel is the worst in this part intel is work station
Xyrem
Xyrem2mo ago
it is, but intel is just doing bad decisions upon bad decisions in the past few years
momo
momo2mo ago
Amd for gamingg
Xyrem
Xyrem2mo ago
like 10% price hike on 13/14th gen cpus, then the whole 13/14th gen instability, then dropping support for igpu updates from 10-14th gen
momo
momo2mo ago
Sorry for interrupting. There is guy with issue we cannot find fix for wanna take look ?
Xyrem
Xyrem2mo ago
im hoping they dont screw up with the next gen (nova lake), they are cooking big from the leaks. Chip has 52 cores ping me there pls
Saucy
Saucy2mo ago
yeah I don't know how they fucked these gens so much. AMD really has taken advantage of their stupidness

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