V
VALORANT2mo ago
nuke

I don't know what I did

Hello, I got banned for 3rd party software or scripting and have been in touch with riot support many times and they say the ban was correctly placed which if it is fair enough but I genuinely do not know if I did something to get banned. I was HWID banned for 3 months but I am able to play again now. Because I don't know what got me banned I fear it could happen again and I'm just trying to avoid that. I know it's policy to be tight lipped but seriously I have no idea what triggered the ban. I am begging someone to help me.
38 Replies
momo
momo2mo ago
Have you reset your pc after the hwid ban ?
nuke
nukeOP2mo ago
I'm not sure if it was before or after the ban but I factory reset a while ago
momo
momo2mo ago
okY The hwid ban is 4 months but to be sure and avoid it you better make full reset
nuke
nukeOP2mo ago
For me it was 90 days I got in touch with support and they told me I can play on the 4th of September
momo
momo2mo ago
Get usb stick download windows on it and reset
nuke
nukeOP2mo ago
Why do I need to reset my pc?
momo
momo2mo ago
maybe you still have malware trigger at icheat So better to reset with clean windows To avoid ban
nuke
nukeOP2mo ago
Yeah I did have malware that's why I reset
momo
momo2mo ago
after the ban or before ?
nuke
nukeOP2mo ago
I think after but not sure I had wemod for GTA but I told support that but they didn't listen or it didn't seem to matter
momo
momo2mo ago
well better be safe and reset again if you are not sure
nuke
nukeOP2mo ago
I'm sure that malware is gone I'm not sure if it was the cause of the ban
momo
momo2mo ago
it can be
nuke
nukeOP2mo ago
But if it was why wouldn't they unban me?
momo
momo2mo ago
its too complicated to explain
nuke
nukeOP2mo ago
But surely after looking into it they would see they auto ban was wrongly placed for that and revert it?
momo
momo2mo ago
idk
Saucy
Saucy2mo ago
:val_CAUGHT:
nuke
nukeOP2mo ago
at the time of the ban i was on a college esports team too, so i logged onto many pcs with my account and it could be possible that was the reason for the ban somehow i really dont know
momo
momo2mo ago
Hwid ban apply only on the pc used thirdparty software So if you got hwid then you had something running and vanguard doesn’t like it
nuke
nukeOP2mo ago
but the only software ive ever had related to val is the tracker
momo
momo2mo ago
but you had cheat for another game ?
nuke
nukeOP2mo ago
possibly im not sure
momo
momo2mo ago
🙂
nuke
nukeOP2mo ago
like i said i had godmode for GTA but that could have been before the ban but hows it fair to get banned for using something for a different game after looking into my case they should see I never used anything on val
jin
jin2mo ago
Yeah i got this too
Xyrem
Xyrem2mo ago
riot id
momo
momo2mo ago
@nuke
nuke
nukeOP2mo ago
GGWP#BAN Was he is dumber#duo till yesterday IK its policy to not tell people what triggered the ban but i cant figure out why it banned me
momo
momo2mo ago
Just wait for him
nuke
nukeOP2mo ago
so like.... what now
Saucy
Saucy2mo ago
Wait :ThumbsUp:
Xyrem
Xyrem2mo ago
make a player support ticket, I cant help sorry
Saucy
Saucy2mo ago
@nuke
VANGUARD Main
VANGUARD Main2mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
nuke
nukeOP2mo ago
ive made tickets and they get closed with an automated response idk what im meant to do i didnt cheat or anything and if i did do something to get banned i just want to know to avoid it in theb future
Saucy
Saucy2mo ago
No one here can help as said above. Sorry <3 I apologize if this was false!
nuke
nukeOP2mo ago
even if you cant get my account back is there anyone who can help me prevent it from happening again? I still dont know why i was banned in the first place so it could easily happen again

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