Complaint request.
Hello PUBG Support Team,
I would like to request a review of the ban on my account. :catok: I used an APK version of the game without knowing it violated the Terms of Service, and I had no intention of cheating or manipulating the game.
I now understand that using unofficial versions is not allowed, and I promise not to use any unofficial version in the future and to fully comply with the official game rules.
I kindly ask you to review my case and consider lifting or reducing the ban, as a 10-year ban seems very long for a mistake made unintentionally.
Thank you for your understanding and support for the players.
Sincerely,
[ID: 52333834944]
I would like to request a review of the ban on my account. :catok: I used an APK version of the game without knowing it violated the Terms of Service, and I had no intention of cheating or manipulating the game.
I now understand that using unofficial versions is not allowed, and I promise not to use any unofficial version in the future and to fully comply with the official game rules.
I kindly ask you to review my case and consider lifting or reducing the ban, as a 10-year ban seems very long for a mistake made unintentionally.
Thank you for your understanding and support for the players.
Sincerely,
[ID: 52333834944]
Solution
Hello, @��������!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal your account suspension.
If your account is permanently suspended, you may also submit an appeal request via the community support form.
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the File Claim option when trying to log into your account if you want to appeal your account suspension.
If your account is permanently suspended, you may also submit an appeal request via the community support form.
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