Hello PUBG Support Team,
I would like to request a review of the ban on my account. :catok: I used an APK version of the game without knowing it violated the Terms of Service, and I had no intention of cheating or manipulating the game.
I now understand that using unofficial versions is not allowed, and I promise not to use any unofficial version in the future and to fully comply with the official game rules.
I kindly ask you to review my case and consider lifting or reducing the ban, as a 10-year ban seems very long for a mistake made unintentionally.
Thank you for your understanding and support for the players.
Sincerely,
[ID: 52333834944]