Free tier limits on Launch plan
Your AI assistant has given me pricing info that doesn't look right and I can't find sources to back it up. My question is, does the free storage and free compute hours from the free plan still apply to the launch plan? or will i be billed for every bit of usage?
8 Replies
absent-sapphireOP•4w ago
Essentially, we accidentally had too many dev branches and used up our free storage, but we also have deleted those branches and know that we won't go over our free limits next month. Whats the best recommended course of action?
We are looking at Launch but don't want to pay a bunch of usage costs on what would have been free if we didnt make the mistake of going over our limits. But preferably, we would like to stay on the free plan and just say sorry for going over!
ugly-tan•4w ago
@adwood
does the free storage and free compute hours from the free plan still apply to the launch plan?No. But you can create a separate Org in Neon on the Launch plan, and continue to use the Free Plan for developmeent and prototyping DM me your project ID and I can doublecheck to see if I can help you. It is easier for us to raise the compute limit because it resets every month.
absent-sapphireOP•4w ago
jolly-base-55688891
is this ticket still open?
@andyhats any updates?
ugly-tan•4w ago
@adwood can you check if your project is still facing limits?
absent-sapphireOP•4w ago
looks the same
absent-sapphireOP•4w ago
@andyhats any updates before end of day?
ugly-tan•4w ago
hey @adwood - I'm unable to upgrade your storage on the Free Plan, but I applied a $250/3 month credit to your account. You'll have to upgrade to Launch to redeem it but hopefully it should help
absent-sapphireOP•4w ago
Thank you, I'll upgrade to launch tomorrow