High ping / packet loss
I've been struggling with high ping and constant packet loss spike, pls help
25 Replies
@momo can you help me as well
uhm i dont work for riot, and ping issue is only riot employy can help
but sure
who is your ISP ? what country are you on and explain more about the problem
and once you provide all info we can see where is the Chosen one and he help you
ISP is STC
Im from Kuwait and I play on dubai server
All my friends have 20-30 ping, but they have different ISP, but I get 50+ping it goes up to 100 and lags constantly and lots of packet loss
has ot been always like that ?
No it was better before
since when problem started ?
I'm not exactly sure, maybe couple months
okay
here is the Chosen one @Kenji-San he can help you when he have time
@Sunset enable ingame network graphs and show us some screenshots of ploss per round.
also if you play on wifi that might be your problem
I play on ethernet
sure I'll get back to with the ss
also get a traceroute and at least 1000 pings towards
162.249.75.0 please
don't add the "C:\>"
here
I didnt get any packet loss today thanfully, but the ping kept spiking...
Do a traceroute as well please
That looks super unhealthy from the hop it hits your providers CGNAT, try rebooting your router if that doesn't help you need to raise this with your ISP
I have rebooted my router multiple times, doesn't change anything.
And I have also contacted my ISP on multiple occasions, they don't seem to be much helpful either, they keep saying there's no issue on their part
When you traceroute to 8.8.8.8 or 1.1.1.1 is the latency high as well?
I have tried warp... it doubles up my ping and makes it even worse
@Kenji-San is there any hope for me 💔
not really unless you get your home connection fixed those latencies are horrible, are you on DSL or Fibre ?
:val_PeepoSad:
I’m on 5G router using Ethernet
thats explains the latencies, unfortunately unless you get a better connection this wont improve much
B-but other ISP here provide same connection, same HUAWEI 5G router, I’ve visited my friend and tested, they get much better ping
:val_HelloBro: