Typebot does not continue interaction
When I send the Typebot test message to WhatsApp, it works, the first messages arrive, but when I put text blocks for me to insert and complete the flow, the Typebot does not respond on WhatsApp, I have already followed the step by step in this link ... but without success yet
Typebot Docs
WhatsApp - Typebot Docs
7 Replies
typebot-viewer-1 | Sending unknown error to Sentry
typebot-viewer-1 | {
typebot-viewer-1 | context: undefined,
typebot-viewer-1 | description: 'Session is empty but isReplying is false',
typebot-viewer-1 | details: undefined
typebot-viewer-1 | }
Here is more evidence about what happened, I basically made all the possible configurations that are explicit in the meta and typebot documentation, but I get this error when using the test number
Thanks for the report, should be fixed in next release
in 2 days
Thank you for the feedback
Good evening, I'm back with more news after the updates. Unfortunately, my problem hasn't been resolved yet. I've already recreated all the tokens and re-ran all the steps. I can send the Typebot message to my WhatsApp, but I can't receive the message I sent from my WhatsApp.
nginx-proxy | 3.172.32.178 - - [06/Oct/2025:03:36:02 +0000] "POST /api/v1/workspaces/cmfvg1n7y0000po1b7ep2da10/whatsapp/c4uia149wno9gygmx65g0g6i/webhook HTTP/1.1" 200 41 "-" "facebookexternalua"
nginx-proxy | 15.158.21.51 - - [06/Oct/2025:03:36:09 +0000] "POST /api/v1/workspaces/cmfvg1n7y0000po1b7ep2da10/whatsapp/c4uia149wno9gygmx65g0g6i/webhook HTTP/1.1" 200 41 "-" "facebookexternalua"
If you don't get any server logs from WhatsApp, then your WhatsApp webhook is not working
I'm analyzing the meta webhook and any updates, I'll post them here.