I
Immich2w ago
Akhali

Migration Issue

Hello, I’m migrating from the old dataset system to the new one, I rsynced everything into the new data dataset but there’s no media showing up.
No description
46 Replies
Immich
Immich2w ago
:wave: Hey @Akhali, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Xiticks
Xiticks2w ago
Are you on Truenas ?
Akhali
AkhaliOP2w ago
yes i just installed discord on my laptop iand can resend the pic if you need a clearer one
Xiticks
Xiticks2w ago
Can you tell me what you did to migrate?
Akhali
AkhaliOP2w ago
sudo rsync -av /mnt/Storage/immich/upload/ /mnt/Storage/immich/data/upload and so on
Xiticks
Xiticks2w ago
and did you also rsync the database?
Akhali
AkhaliOP2w ago
no i deleted it and made a new one since it kept redeploying and looked on reddit and people said its a database issue if the app cant deploy
Xiticks
Xiticks2w ago
-_- Well you deleted the database, so you deleted every info about your images
Akhali
AkhaliOP2w ago
do i have to manually upload the images again?
Xiticks
Xiticks2w ago
Humm maybe Is there anything in the backup folders?
Akhali
AkhaliOP2w ago
i can check
Akhali
AkhaliOP2w ago
No description
Akhali
AkhaliOP2w ago
yes there are how would i restore it to the backups?
Xiticks
Xiticks2w ago
Well so first inside your Immich app you have to add an environment variable
Akhali
AkhaliOP2w ago
in the webui or cli?
Xiticks
Xiticks2w ago
TrueNAS Gui there is a button for additionnal env variable variable is
DB_SKIP_MIGRATIONS
DB_SKIP_MIGRATIONS
and value should be
true
true
you can send a screenshot if you want me to double check
Akhali
AkhaliOP2w ago
?
No description
Akhali
AkhaliOP2w ago
ok i just updated the app
Xiticks
Xiticks2w ago
now you stop it
Akhali
AkhaliOP2w ago
stopped
Xiticks
Xiticks2w ago
now, do you have a the database dataset somewhere ? Go in it with the shell (I'll continue afterwards I'll go to eat) but once you're in it you can
rm -r ./*
rm -r ./*
be sure to be well in the database dataset other way would be to recreate the dataset
Akhali
AkhaliOP2w ago
i have deleted all the files in pgdata
Xiticks
Xiticks2w ago
ok so now you can start back the immich app (keep the env variable)
Akhali
AkhaliOP2w ago
i deployed it but it keeps redeploying and when the status says deployed, there are no ports to connect to for the webui
Akhali
AkhaliOP2w ago
No description
Xiticks
Xiticks2w ago
That is normal show the logs from the server
Akhali
AkhaliOP2w ago
No description
Xiticks
Xiticks2w ago
yes good let me find the stuff From truenas shell you have to run
gunzip --stdout "/path/to/backup/dump.sql.gz" | sed "s/SELECT pg_catalog.set_config('search_path', '', false);/SELECT pg_catalog.set_config('search_path', 'public, pg_catalog', true);/g" | docker exec -i ix-immich-pgvecto-1 psql --dbname=postgres --username=immich
gunzip --stdout "/path/to/backup/dump.sql.gz" | sed "s/SELECT pg_catalog.set_config('search_path', '', false);/SELECT pg_catalog.set_config('search_path', 'public, pg_catalog', true);/g" | docker exec -i ix-immich-pgvecto-1 psql --dbname=postgres --username=immich
replace /path/to/backup/dump.sql.gz with the actual full path to the latest immich backup you have in the backups folder
Akhali
AkhaliOP2w ago
the latest one that has my old data?
Xiticks
Xiticks2w ago
so /mnt/Storate/immich/data/backups/immich...143.0
Akhali
AkhaliOP2w ago
No description
Akhali
AkhaliOP2w ago
its saying i dont have permission i tried root and sudo
Xiticks
Xiticks2w ago
oh yeah mb do sudo su first like a separate command
sudo su
sudo su
then you redo the commnad
Akhali
AkhaliOP2w ago
No description
Akhali
AkhaliOP2w ago
i triple checked it too, there shouldnt be any spelling error
Xiticks
Xiticks2w ago
didn't you forgot the backups after data?
Akhali
AkhaliOP2w ago
oh i just caught htat whoops sorry ok it finished
Xiticks
Xiticks2w ago
Ok so now you can remove the env variable in the Immich app and start it again
Akhali
AkhaliOP2w ago
do i login with my previous credentials or the new one i made?
Xiticks
Xiticks2w ago
It started? Well with the old ones
Akhali
AkhaliOP2w ago
thank you it worked
Xiticks
Xiticks2w ago
can you just show the immich server logs so I'm sure the is no other issue otherwise your migration is done
Akhali
AkhaliOP2w ago
No description
Xiticks
Xiticks2w ago
It looks fine So yeah, problem solved!
Akhali
AkhaliOP2w ago
thank you, have a great day/night
Immich
Immich2w ago
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