tpm 2.0 and secure boot on windows 10
immediate help please
Solution:Jump to solution
Solution:
change disk partition style (mbr -> gpt)
Change bios mode to UEFI
Enable secure boot from bios
Update TPM firmware (1.2->2.0)...
265 Replies
@Rachel
Press windows key + r
Type msinfo32
Show ss
okay
wait
@Rachel
Press windows key + x
Open disk management
Show ss
Uh oh
4 partitions
what?
Open cmd as admin
and?
Type:
mbr2gpt.exe /convert /disk:0 /allowFullOS
it’s gonna fail but do it and show ss
can i add something
this problem just started happening
ive been playing valorant
for a long time
like 4 months
it JUST started happening like last week
ya here?
I am
This step won’t work cause you got 4 partitions
soo?? what should i do
Either you’ll have to delete D: drive
or will have to use a 3rd party software to get it done
i gotta delete it?
You wanna do the 3rd party software method?
If that’s what you want
we try that first then if it dosent work
we delete
sounds good>?
What files you got on D: drive?
Anything important
nothing important really
lets try third party first
You sure? Just check
If anything important you can move to C
yep
im sure
do i have to reply to you from the thingy
Which method you wanna do?
Deleting D drive
Or software, cause software you don’t have to delete
do u not get a
notif
software
first
I am here
alralr
software
Ok, check dms
sounds good
@Rachel
On the right
Click on convert to GPT
yea
Do you have dc on your phone
not right now
Install it, cause will need to change settings in bios
like enable tpm 2.0 or secure boot? my system cant handle them
Yes it can
huh
okay
let me
install
okay im ready
@Rachel
wait.
do you have any other apps
snapchat
instagram
anything
Show screen, Is this step done
telegram?
Not really, no
Just dc
well thing is
i cant use discord on my phoine
Why not:val_HUH:
well
when i use discord on my phone
it logs me out from my pc
and it takes a long
to reset
Ehh
what if u just tell me
the
steps
i need to do in bios
i take a photo
and i do them
sounds okay?
Ok it says gpt now, it did show the process completing right?
yes it did
Ok
The thing is
yeah?
You can’t boot back to windows, unless those settings are changed
Soo wait
huh
I’ll link you to a similar post I’ve helped, just follow those steps
okay
Let me find
go ahead
Take pic with your phone,
He’s what you do, enter bios, open advanced tab and open boot options
then?
In boot options scroll down, uncheck legacy boot order
And check UEFI boot order
and then?
Then press save and exit bios
And spam f10 to enter bios again
Advanced tab > secure boot configuration
And change this to
Legacy support disabled and secure boot enabled
when i do that my screen turns black tho
It will work now, cause we converted partition from mbr to gpt via the software
okay is that all
i need to do
?
Yes
alright give me a second
@Rachel
who the heck are you
secure boot worked!
its somehow on now1
but sadly one thing remains
and thats tpm 2.0
hey??
@Rachel
go to securty
like in bios?
yes
and?
Restart your laptop.
Keep pressing Esc or F10 (HP BIOS key) while booting.
In BIOS, look for:
Security → TPM Device or Embedded Security Device
Make sure it is Enabled.
show the security tab
Yea its enabled
but its
1.2
and i need 2.0
show me photo
i cant
im out of bios
but i have 1.2
and its enablked
you gotta go back to bios
okay
wait
@momo
here
okay
boot your pc
and look for
tpm.msc
yea your tpm working fine
yea but i need 2.0
in order to play
you saw tpm2.0 or firmware to be enabled ?
yea
tpm 2.o
you will not see 2.0 in bios setting
okay
what can i do then
go play and when the error show up send screenshot of it
bc your tpm looks fine
okay wait
have you ever updated your bios ?
nope
why?
nvm its the latest
okay go play and show the error
okay wait
@momo
okay so now
i only needd tpm 2.o
before i needed secure boot AND tpm 2.o
now only tpm 2.o
yea
problem your laptop dosent seems to support 2.0
well
yea
was looking for it
have you played on diffrent account ?
yea
or gave your acccount to someone ?
i have 2 alts
well 1
my main
and my alt
nope
you gave it to someone ?
why?
bc if someone played on win 11 pc your account will get this restriction
like if they used your account
ye ano
you have to contact riot support to fix the problem
is there any work arounds?
i really wanna play
let me @ the other perrson see if they have a fix
@Rachel
u here?
whats your CPU?
intel i6 6500u
i7*
2.50
it should have it
is there some type of update
i can do
?
his bios showing only 1.2
ya
think if you update your bios you would have it which i doubts
so give it try
well should i try it
u got a link?
do you have usb stick ?
uh no why
ah you dont need
it should have TPM 2
give me sec will send you link
so what can i do xyrem
update your bios to the latest version
okay give me a secon
then check if the bios has a option to switch tpm from 1.2 to 2.0
okay
give me a second
utm_source=chatgpt.com 😭
you need to entr you serial number download the exe run it it will restart your pc
aint looking for it
wanna sleeppppp
okay wait
do you have minute btw ?
sup
🙂
lol
yea man it helps sometimes
and tbh not familiar with hp so i ask
disable bitlocker
else you're going to get locked out on the bitlocker screen which will ask for a recovery key
and cant go into windows
yeah just download everything from that website and update it all
problem is
but do this first
https://support.hp.com/us-en/drivers/hp-probook-450-g3-notebook-pc/7834555
this leads you to that?
you're on windows 10 right?
he is
yea
pro
yeah I just set it, it works fine
give me a sec
Oh
:val_CatJam:
the restriction if someone played on win 11 right ?
so..?
no one played on my acc
besides me
install this
okay wait
@Xyrem [Dont ping/friend request]
press enter
nothing is
happening
then just wait for a bit
and then?
cant yall do some at valorant and remove my restriction
i saw a post
satying
someone did that for him
(a riot employee)
no, we dont normally do that
so the guy was just lying
got it
alrightnman so what can i do
ive spent 310 bucks on the game
and it just startedd happening
its only for edge cases, where its just not possible to enable those features
please help a brother out, and thats basically my case man
besides secure boot
tpm cannot be
enabled
well 1.2
yea
but look
chgeck this out
he checked it out and saw it support it
so idk
well it shows it dosent
@Xyrem [Dont ping/friend request]
I am pretty sure it does
nope my proccessor isnt a eight generation
mine is a 6th generation
7
6th
PTT was added on 6th gen
i7 dosent have a specific
one
well 5th
nope mine is a 6th
can you show me what tpm.msc
sure
yes im saying it was added on 5th gen
here brother
ohh
my fault
thats a discrete TPM
which means
theres another tpm chip on your mobo, which is being used
soo?
gotta go into your bios and find that option to switch to ptt/ftpm and set spec to 2.0
how can i do that
switch to ptt
or ftpm
on my specific bios
literally just look around, you'll find something related to it
should be same tab as tpm
alr before i go in there
go there and send photo
if this works
you rachel momo i swear ima pay yall
or gift
the new
phantom
bro we are happy to help ❤️
if yall ain got it
leme try it big dawg
:Eat:
but before you flick anything related to TPM, did you disable bitlocker
else you wont be able to boot back into windows, and its a PAIN to find the recovery key
welp
theres no specific
thing t o change
to
ptt
or ftpm
ok but did you disable bitlocker first
its on D drive
i can disbale
dw
ye disable it
then?
go to bios
security tab
and show photo of the whole tab
the amount of times im gonna have to go in bios
😭
worth it
alr wait
just stay there and use your phone
yea ion got discord on my pgone
lol
phone
i use email to send the photos to my email
and then send them here
cant download discord on the phone ?
i just dont use it on there
work phone
@Xyrem [Dont ping/friend request]
@momo
yall here
yes
here it is
okay
open tpm tab
nd send photo
do you have
snaochat
snapchat
yes
can i add u
and update u there
sure
cz going into bios
and leaving
is a big mess
alr
whats ur thingy
send qr code
idk bro
i used it once
crywok
add me
mr elton
yea
thjats me
we didnt find any ptt or tpm 2.0
yep
@Xyrem [Dont ping/friend request]
u here?
hello?? @momo @Xyrem [Dont ping/friend request]
dont ping him much man
he will answer when he have free time
ur right
my fault
all good
but this problem only riot can help you with
whats your riot id? and do you play on NA servers?
@momo Do you have it?
no
but im reading something that he might have the update but only through hp utilty
@antony What is your RIOT id?
idk
I didn't mean to reply ping.
:D
idk
:Horsege:
yea he need to do update as community have reported to enable the 2.0
found something
@antony download and run if your laptop is not include in that update only riot can fix it
but found the update for tpm from hp
@antony yo mb, went to sleep, did you fix the tpm issue ?
dosent support it unless make update from hp
and it might work it might not
It will work
yea i send him the update waiting to hear back from him
hiihi
js woke uup
:Clove_Wave:
Did you get the link momo sent ?
^
im gonna
try
right now
you fixed my secure boot btbw
❤️
send me
the link
https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81900.exe
Download and install this
yes im trying
right now
Then open control panel
And search for Bitlocker
Show ss
yes i already
turned it off
dw
Ok
okay i downloaded
the
thingy
can i screenshare
to you
?
Run the installer
rqw
dm me
im on EU servers, my riot id is antony#911 and my alt is isaac#539
removed the restriction
:val_SusgeNoted:
well rachel just helped me get the tpm 2.0
😭
tysm tho
oh well
atleast you dont need to deal with it, if you get restricted again in the future
thank you so much big dude
love all of you guys man
i was searching on youtube'
reddit
twitter
for a week
all it took was me to join the server
😭
you guys are amazing
np
:val_Prayge:
Solution
Solution:
change disk partition style (mbr -> gpt)
Change bios mode to UEFI
Enable secure boot from bios
Update TPM firmware (1.2->2.0)