ImmichI
Immich3mo ago
Akisame

All photos before august first 2025 are blurs and inaccessible

I got an unusual issue.
All images before August the first seem to be blurs now and the images themselves are inaccessible.

The images themselves still exist in the uploads folder (as well as the thumbs folder) but they seem inaccessible.

I already tried running migration to migrate things to the latest folder structure and regenerating thumbs.

I am running Immich on Truenas scale using the community docker using the new storage configuration.
Currently running V1.143.0

Does anyone have any suggestions on how to fix this.

When I check the logs of the container I see messages such as this:

 2025-09-28 09:19:51.304269+00:00[Nest] 43 - 09/28/2025, 11:19:51 AM  ERROR [Api:GlobalExceptionFilter~h5ryatde] Unknown error: Error: ENOENT: no such file or directory, access 'upload/thumbs/2fae13df-2fef-4772-9141-71965271d713/d6/5d/d65ddd74-7d65-4447-86fe-16754a3e28a5-thumbnail.webp'

2025-09-28 09:19:51.304294+00:00Error: ENOENT: no such file or directory, access 'upload/thumbs/2fae13df-2fef-4772-9141-71965271d713/d6/5d/d65ddd74-7d65-4447-86fe-16754a3e28a5-thumbnail.webp'

2025-09-28 09:19:51.304318+00:00at async access (node:internal/fs/promises:606:10)

2025-09-28 09:19:51.304340+00:00at async sendFile (/usr/src/app/server/dist/utils/file.js:49:9)

2025-09-28 09:19:51.304360+00:00at async AssetMediaController.viewAsset (/usr/src/app/server/dist/controllers/asset-media.controller.js:60:13) 


But when I go into the docker shell itself and navigate to the data folder I can clearly see the files being there. (I added a symlink to see if that would resolve it).


Figuring that it may be that the database for the older images points to uploads/bla bla bla while that is in /data/uploads I tried creating a symlink in the pwd to uploads, thumbs etc

But nothing seems to work. Any advice on how to restore immich to a working state?
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