Stuck on loading screen
Valorant usually works I always used to be able to load in the game and play as normal. Then today when I started the game I got stuck onto the loading screen after agent selection.
171 Replies
been having the same issue, espicially in NA
this happens in au as well
can someone help please im in aus timezone
win+r, msinfo32, send a photo
@Perfect Human.
alright
@Saucywan
open task manager -> go to performance
click on CPU and send a photo
with valorant in background?
No
or Yes
if it is already open that's fine
its not open rn
What gpu?
and you have its drivers installed?
@Perfect Human.
rx 6600
yes i think so
:val_SusgeNoted:
It would seem more server sided issue ig
It started happening today right ?
started yesterday
havent been able to play a game since
depending on time zone
well
Is your Internet bad?
because your hardware should be able to run the game basically flawlessly
12:30 aest (+10 UTC)
so it's a Software OR Internet issue OR Riot side issue
i was able to play a few weeks ago
then i stopped playing for a bit and this happened
using 12 hour or 24 hour
so AM or PM
12:30pm
I'm 14 hours behind you
damn
how do i know that all my drivers are updated
open the AMD Software
open amd software
i just update through windows
please tell me you will have installed your GPU drivers
:Prayy:
ill go download it rn
:val_PeepoCringe:
ššš
is this helpful for boosting the fps, lags and stuck screen ?
tbh im not too sure @Saucywan said this jst updates your drivers
having your drivers installed, YES!
what do i do now
okay let me try !
does it work for intel processors ?
Make your own pose please!
restart your computer and try the game, try just to join a death match
š
it still doesnt work
How long have you been waiting?
4 mins
im still waiting rn
alt + f4
Relaunch the game
This time just go into practice range
it took me back to the deathmatch loading screen
LOL youd have to wait for the match to get over
oh WHOOPS
alright jst went onto the range rn
how long do i wait?
endlessly
jk
ill wait for a while
LMFAO
im playing both
should i close it?
No lol
aha alrighty
going strong
i just got kicked from the range
didnt load in
When can we expect 2.0 :val_Heh:
do i run with val and riot running?
No
:val_Prayge: soon
okay
Will it collect deepest darkest secretive data off my pc:Chamber_Fear:
umm no I'm making sure it's not going to collect anything that's too personal.
its taking a while
sry for disturbing but When we launch Valorant, Riot is already running in the background ? isn't it
@Saucywan
i can jst close it
when i do that my game crashes
@Saucywan @Rachel
please give me a moment.
Open cmd
enter
REMOVE SPACES
okay
It will say
Trace complete.
when it does that just send me a photo
@Saucywan
What region are you?
wdym by that
syd au?
God damn
Who is your ISP btw
what is isp?
Internet service provider
what do i do now?
optus, why
Itāll be useful to figure out if itās just your isp issue or just the server in general
i see
well what do i do now?
its currently 1:30 am rn
Time to eepy for you
:val_Bedge:
i rlly wanna fix my val first
i want to play with my friends
Are your friends from same country, do they have same ISP, and are they able to play
yea, i dunno about isp and im the only one experience this problem
Ask around
i think theyre asleep
im the only one awake
-_-
LMFAO
^
š
yea like during the day
anywanyways what do i do now?
Nothing but wait
the other guy had to do smth ?
oof how long
Have you tried restarting your router btw :val_SusgeNoted:
Idk if this was asked before
i dont think this is a problem with the internet
but i can try tmrw
@Saucywan
should i restart and try again?
^ do this again
Wait
Wait
??
151 . 106 . 248 . 0
Do traceroute to this
okay
@Rachel
:val_Okayge:
So not a network issue
i guess so?
do u want me to restart pc and try the game
You can try, but Iāve got no clue what the issue is š
For all I know it could be a server sided issue
Cause itās always stuck on match loading hmmm
Just donāt load any real matches
Youāll end up with bans
Just gonna brainstorm here
Do this:
https://support-valorant.riotgames.com/hc/en-us/articles/360048522893-Your-Firewall-VS-VALORANT
VALORANT Support
Your Firewall VS. VALORANT
If you've encountered Error Code 29, chances are something has gone awry in the interplay between VALORANT and Windows Firewall. This can be further complicated if you're running antivirus software...
okay
argh im still stuck at the screen
anyways im gonna go hop off my pc, hopefully you guys can find a solution
Try 1 more
Then go
have you updated your gpu ?
Heās stuck on match loading
And yeah drivers are updated
okay
werid
Try this before you go:
Press windows key
Search āmsconfigā
And open āSystem Configurationā
Head to āServicesā tab
Check āHide all Microsoft servicesā
And then āDisable allā
And find āvgcā and enable that only
Open āTask Managerā
Then head to āStartup Appsā
And disable all
Then enable all riot related
Then restart your pc
i think its corrupted files
maybe try to delete the user file from valorant
%applocaldata% the look for val then config
delete all files there
login and start your game
okay
ill try both
try one by one
it help us for other ppl
still stuck :(
do i enable everything again?
Do you have another pc/laptop at home?
i have a laptop i dont use and an old chromebook
have you tried the one i said ?
is it %localappdata% ?
Yes
yes
then delete everything
okay
login to riot client
it will show file delete it aswell
start your game
i dont need to restart?
go to custom game
run a bit it will show files
delete them
restart your pc
then try playing normal
after you do the steps
follow it
so i restart before starting the game
Have you done all what i said above ?
i loading into custom and my pc turned off and resetted
LMFAOAOOAOAOAAOOAOA
Try again
all right after this im gonna go hop off
:val_PepeLaughPoint:
do you want another riot tool logs?
before i leave
Sure send it
alright ill do it after i try again
And you got ingame again ?
im still stuck on loading screen
ill go get logs rn
alright i hope you guys find anything
so did we find anything
No
Can you test something tho
Try logging into an alt acc
Try to load into custom or range
i resetted my router and connected to wifi
and i managed to load into the range
but
when i connected back to ethernet
it wont let me anymore
@Rachel
Try updating your Ethernet driver
how do i do that
Open device manager
Expand network adapter
Show ss rq
I appreciate your effort true valorant player !! šš
:val_Prayge:
@Saucywan @momo itās a booster setup thatās preventing him from loading into a match
Without it he can load perfectly but gets 30+ ping spiking to 2k sometimes
And doesnāt have long eth cable to connect to main router
Hm
Download the latest lan drivers for his motherboard
We can also trace route
Downloaded wifi driver
And now his wifi speed is faster than before
But since router is far away, pretty sure itās gonna spike like that
With booster he gets consistent 5~ ping
But it still doesnāt load
nothing to do with booster
The guy i helped yesterday was playing on booster
I know, some people play on boosters, but for him itās the booster issue somehow
Every time he connects to it, game stuck on the match loading
š¤·
:val_PepeShrug:
he cant get eth cable cause different floors
you can use power line
it's relatively cheap and it should fix those spikes
but it will cost speed
i see
you have any idea why i cant load in when i connect to the booster?
What is a booster?
this right here, it is connected to the main router via wifi
my pc used to be connected to it by ethernet so once i turned it off and used wifi i was able to play but internet slow and sometimes unstable
So what is the booster? Like is it WiFi -> Ethernet
his main router is quite far from his room, on different floor, so basically booster picks on the weak signal of the main wifi and amplifies it
Yeah, so it is like what I said
If thatās the case, powerline would be the best
Do you have an ethernet cable to plug in the back of the booster and to your PC?
That could improve the performance if you are not already using
yeah, that didnt work either
wifi/eth with booster doesnt work
Ah
booster in general
Yeah power line then
yup