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:wave: Hey @Tajbirr,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.docker logs immich_server
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
docker logs immich_machine_learning
Did you read this portion? https://docs.immich.app/install/requirements#special-requirements-for-windows-users
Requirements | Immich
Hardware and software requirements for Immich:
In logs:
Error: corrupted migrations: previously executed migration 1755984055382-SidecarInAssetFile is missingBut
server/src/schema/migrations/1755984055382-SidecarInAssetFile.ts
is only not merged, it's a draft currently https://github.com/immich-app/immich/pull/21199/files#diff-dc71cd71a450fd34964096e0497516a5ca98d445c8654676216fa7ed219118c2@Tajbirr have you run an unreleased Immich docker image from github / that PR? This would explain the
corrupted migrations: previously executed migration 1755984055382-SidecarInAssetFile is missingNo
No,I need to try
here is the docker compose and env files
@schuhbacca I allread tried this portion
Do a docker compose down, remove the postgres immich docker volume, then docker compose up, and share the logs please to start fresh and see
Finally it works! But in previous env file, the DB_DATA_LOCATION= ./postgres
But the new one is DB_DATA_LOCATION=pgdata
Now I want to transfer the old postgres folder data to new pgdata,how can I do this?
@schuhbacca
You'd either need to find a backup of the old data, or try and create a new one then restore it into the docker volume.
How can i do the second step?
It would require, trying to point a new postgres container at the old directory where things were going wonky, then try and perform a backup.
Check your backups folder first though in the upload location
No backup folder
I have decided to upload again..thanks for the help guys! @schuhbacca @Sergey Katsubo gg❤️
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