Supabase•3mo ago

Restoration in progress for 16 hours already!

Contacted support and did everything I've read here. Any solutions since last thread about this?

said154•9/29/25, 9:48 AM

Also have the same issue for the whole morning but no response yet. are you also in eu?

aloriquelOP•9/29/25, 9:51 AM

Yes. I tried to change to eu cental 2 but I can't in this state

inder•9/29/25, 9:52 AM

aloriquelOP•9/29/25, 9:58 AM

BTW, my restoration started yesterday around 4PM

inder•9/29/25, 9:59 AM

have you contacted support?

aloriquelOP•9/29/25, 9:59 AM

Yes! Two of us (owners of the project)

aloriquelOP•9/29/25, 9:59 AM

Pro Plan

inder•9/29/25, 10:00 AM

in the issue title make sure to mention Stuck on restoring eu-central-1Stuck on restoring eu-central-1 or something like this

inder•9/29/25, 10:00 AM

you can create a new ticket if you didn't mention this before

aloriquelOP•9/29/25, 10:04 AM

Sent again with this specific comment. Our app is down, this is why it feels urgent. I understand everyone with this issue is in the same point

inder•9/29/25, 10:05 AM

they are looking into eu-central-1 so issues with this title will be highlighted. Also share your ticket number

aloriquelOP•9/29/25, 10:05 AM

SU-255526

aloriquelOP•9/29/25, 1:43 PM

This's taking way too long

aloriquelOP•10/6/25, 10:24 AM

Here we are in the same thing 1 week after. On a Monday morning, 1h already stuck doing restoration.

New ticket: SU-261319

inder•10/6/25, 3:28 PM

Is this for a new project?

aloriquelOP•10/6/25, 3:29 PM

No, not new.

aloriquelOP•10/6/25, 3:29 PM

It keeps stuck

inder•10/6/25, 3:33 PM

I mean is this a restore for another project or the same as last time?

aloriquelOP•10/6/25, 3:35 PM

It is the same project. But we were stuck in the same point last week