1 Week bans
Can anyone help?? I'm playing from emulator(Gameloop) and after the last update i'm getting ban after ban(1 week bans) and don't know how to fix it. Tried to reinstall windows 3 times but still the same. Everything was perfect before this update. my friends also getting this kind of ban. In Reason it says : Your account has been flagged as high-risk.
Solution:Jump to solution
Hello, @wie!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension....
40 Replies
@S1lent @Piston @MZ Gaming @Nicole (Edna Kali) @Quendi
@wie I also got banned for playing on an emulator, even though I didn't even do it
i dont even know the reason, i reinstalled windows 3 times đ changed gameloop from 32-bit to 64-bit but still same. getting banned.
I played on a Redmagic Nova tablet and nothing like that ever happened to me and suddenly it's a mess after the match
after update that sh*t started to happen. i guess update mess something up
I have spent over $1,200 on my account
I guess this is the end of my pubg career
@wie Is this ban permanent or temporary?
temporary
Uf
But it says end 15:01:52 when it's already 15:33 for me
Does this mean a 15-hour ban?
then it should've been expired now
Okay, I'll come in tomorrow and see.
If not tomorrow, it means perm
But it's a pity, because others play on emulators and don't get banned or they get banned, and those who play with cheats don't even get banned.
Yeah unfreze
@wie It was temporary, however.
BROOOO IM TIRED I GOT BANNED AGAIN. WTF IS THIS SH*TTTTT
@everyone
@S1lent
@Quendi
@MZ Gaming
@alboz
Solution
Hello, @wie!
Accounts are suspended for violating PUBG MOBILE's terms of service.
Please use the Appeal option when trying to log into your account if you want to appeal your account suspension.
Click the âAppealâ button on the left
already did man but i dont understand the reason why im getting banned.
if i wouldâve cheated iâd get 10 year ban but i dont cheat. I dont know reason for what im getting banned
Can i know exactly what i violated?
I reinstalled windows 3 times, installed 32-bit and 64-bit gameloop but still getting banned
Please use the Appeal option or contact customer service through in-game or by sending an email to service@pubgmobile.com. We're unfortunately unable to help you with temporary bans through the community.
ok, thanks? Do they usually answer or nah? And if they do what time it takes for response
They do. Youâll receive a reply once thereâs an update on your case. The maximum response time is up to 7 days.
Thanks buddy. Good luck
When I play on an emulator, I get a temporary ban after 3 matches played xD
this is from yesterday
I play on an emulator from a tablet, every RedMagic has it, I played it before and nothing like this happened, I could play 20 matches in a row without any problems
The use of peripherical devices is not supported or allowed in PUBG MOBILE while playing on any handheld touch device. Please play the game normally using the normal touch controls. In the future, create your own post for questions.
@wie Hey, did PUBG Mobile support get back to you? Is your issue fixed?
nope, not yet.
Hello, my account was frozen by mistake. I've been following the game's rules and playing fairly for 7 years! Please provide some information about why my account was frozen. I'm playing on an 11-inch iPad Pro from 2024. I've already submitted an appeal, but it hasn't yielded any results. Please resolve this issue and unfreeze my account.
Somebody can help me?
We have same problem but canât fix bro
Yes⌠itâs big problem, my friends want to play with me to up dominator đĽ˛
I got a 7 day ban too for no reason!!!! on 09.10.25 with reason âchange game data or conduct.â I was playing completely normal on GameLoop, no hacks or mods at all. Looks like a false detection since so many of us are getting the same thing. Hoping support can check this and fix it soon.
You as well getting 2 month ban in ultimate royale, i havenât even played ultimate this season but still got banned there too.
Thats fked up
They should fix it asap!!!
Im done already đ
I canât play PUBG because no matter what iâll get ban
Itâs unfair at all even I was playing normally and get 1 week ban and the support takes 7 days to reply you
Unfair and unprofessional at all
I am noticing majority of people are banned today
@Quendi @S1lent its pubg issue i guess,
đŻ
đŻ
Dear PUBG Support Team,
I received a ban on 03/07/2025 around 9:53 AM without any prior notice. My account was banned for one week and was unbanned yesterday. During that time, I repeatedly requested a review as I have never violated any game rules or policies. I always play fairly and fully respect PUBGâs policies and user agreements.
After getting unbanned yesterday, I noticed that I am still banned from Ultimate Royale mode since 01/01/2026, which appears to be a mistake. I assure you that I have not engaged in any unfair activity. I am willing to provide any clarification or evidence, including videos or screenshots, if required by the PUBG team.
I am a regular and fair player who plays for fun, entertainment and friendly interaction. Therefore, I kindly request the immediate removal of this ban and the restoration of my access to Ultimate Royale.
I truly value the PUBG community and experience, and I respectfully ask you to reconsider this ban and restore full access to my account on an urgent basis, as I actively maintain my rank.
Thank you for your time and support.
Best regards,
Anas Mukhtiar
In-Game Name: VIP
Player ID: 51463458536
Region: Pakistan