Can't upgrade my plan
Trying to upgrade to launch but I get this error:
{"request_id":"a698a20c-4c77-4b47-adf0-4cadce865e2f","code":"","message":"unknown internal server error"}
Tried with Apple and credit card.
10 Replies
multiple-amethystOP•4w ago
In Apple Pay for example it says Amount pending instead give the 5$
conservative-teal•4w ago
me too
ambitious-aqua•4w ago
Hey! Thanks for reporting this, forwarding internally 🙏
genetic-orange•4w ago
hey @footballninja @Angel Luis it looks like a feature flag was preventing you from upgrading. We've disabled the flag. If you try now you should be able to upgrade.
foreign-sapphire•4w ago
@andyhats facing the same issue
genetic-orange•4w ago
ok we disabled the flag for everyone, @hrishimk can you try again?
multiple-amethystOP•4w ago
Solved for me thank you
hilarious-sapphire•11h ago
hey guys, i'm getting basically the same. going through stripe, get a checkmark in stripe checkout, but then coming back there's an error about validating billing address and i stay on the free plan. i'm quite sure my billing address is accurate too
ambitious-aqua•11h ago
Hey!
What's your org-id, I'll forward this internally!
You can get it in the console's project page :
https://console.neon.tech/app/{org-id}/projectshilarious-sapphire•11h ago
Hey! Thanks for the help! org-gentle-violet-95980654