Cannot download photos - no such file or directory

Strange issue here. I can view all my images fine in my library, but for older images, when I click 'download' I get an error:

[Nest] 24  - 09/29/2025, 6:04:47 PM   ERROR [Api:LoggingRepository~5aomb1et] Unable to send file: Error: ENOENT: no such file or directory, access '/usr/src/app/upload/upload/5b4075f2-d8aa-431d-a81d-42dbd29b94b7/f0/bf/f0bf091f-2f61-460b-94d0-a622189d5c13.jpg'

[Nest] 24  - 09/29/2025, 6:04:47 PM   ERROR [Api:LoggingRepository~5aomb1et] Unable to send file: Error: ENOENT: no such file or directory, access '/usr/src/app/upload/upload/5b4075f2-d8aa-431d-a81d-42dbd29b94b7/f0/bf/f0bf091f-2f61-460b-94d0-a622189d5c13.jpg'

I checked my files, and the

f0/fb

f0/fb

folder indeed does not exist. For newer photos, it works fine. It looks like at some point in time the folder structure changed? To clarify - I can still view all the photos fine (the thumbnails are fine I guess?). What's the best way to proceed?

Thanks

Immich•6mo ago•

8 replies

pjrobertson

Cannot download photos - no such file or directory

Strange issue here. I can view all my images fine in my library, but for older images, when I click 'download' I get an error:

[Nest] 24  - 09/29/2025, 6:04:47 PM   ERROR [Api:LoggingRepository~5aomb1et] Unable to send file: Error: ENOENT: no such file or directory, access '/usr/src/app/upload/upload/5b4075f2-d8aa-431d-a81d-42dbd29b94b7/f0/bf/f0bf091f-2f61-460b-94d0-a622189d5c13.jpg'

[Nest] 24  - 09/29/2025, 6:04:47 PM   ERROR [Api:LoggingRepository~5aomb1et] Unable to send file: Error: ENOENT: no such file or directory, access '/usr/src/app/upload/upload/5b4075f2-d8aa-431d-a81d-42dbd29b94b7/f0/bf/f0bf091f-2f61-460b-94d0-a622189d5c13.jpg'

I checked my files, and the

f0/fb

f0/fb

Cannot download photos - no such file or directory

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