Cloudflare Abuse Contact Not Responding — Urgent Assistance Needed
Hello,
I’m reaching out here because it seems Cloudflare’s abuse email abusereply@cloudflare.com is not working properly.
I have reported explicit, non-consensual content 11 times now. I’m in contact with the hosting provider, who needs the IP address behind Cloudflare to identify their client and remove the content. However, despite:
- 11 abuse reports I’ve sent,
- several follow-up emails from the hosting provider to Cloudflare,
there has been no response at all for over two months.
We’ve also tried opening new tickets, but nothing works — the email system seems completely unresponsive.
Do you have a solution to escalate this issue or an alternative way (such as an online Zendesk form) to file an abuse report, since the email-based process appears broken?
Thank you for your help.
I’m reaching out here because it seems Cloudflare’s abuse email abusereply@cloudflare.com is not working properly.
I have reported explicit, non-consensual content 11 times now. I’m in contact with the hosting provider, who needs the IP address behind Cloudflare to identify their client and remove the content. However, despite:
- 11 abuse reports I’ve sent,
- several follow-up emails from the hosting provider to Cloudflare,
there has been no response at all for over two months.
We’ve also tried opening new tickets, but nothing works — the email system seems completely unresponsive.
Do you have a solution to escalate this issue or an alternative way (such as an online Zendesk form) to file an abuse report, since the email-based process appears broken?
Thank you for your help.
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