Configuring a Mounted network share for storage.

Thogart · 2025-10-31T19:36:04.257Z

The .env file has UPLOAD_LOCATION=./library as default when you install Immich. I have verified that the Mounted drive as full Read/Write rights and i have a few test files with in... If i change the upload_location to the /mnt/*drive_location* and bring the docker container back online the immich_server never loads... There must be an easier way to change the storage location.

I

Immich•10/31/25, 7:36 PM

:wave: Hey @Thogart,

Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
docker compose logs
```
docker compose logs
```
docker compose logs
docs
Container Status:
```
docker ps -a
```
docker ps -a
```
docker ps -a
```
docker ps -a
docs
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I

Immich•10/31/25, 7:36 PM

Checklist

I have...

:blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: read applicable release notes.
:blue_square: reviewed the FAQs for known issues.
:blue_square: reviewed Github for known issues.
:blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: uploaded the relevant information (see below).
:blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

Information

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:

Your docker-compose.yml and .env files.
Logs from all the containers and their status (see above).
All the troubleshooting steps you've tried so far.
Any recent changes you've made to Immich or your system.
Details about your system (both software/OS and hardware).
Details about your storage (filesystems, type of disks, output of commands like
```
fdisk -l
```
fdisk -l
```
fdisk -l
```
fdisk -l
and
```
df -h
```
df -h
```
df -h
```
df -h
).
The version of the Immich server, mobile app, and other relevant pieces.
Any other information that you think might be relevant.

Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)

If this ticket can be closed you can use the

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command, and re-open it later if needed.

T

ThogartOP•10/31/25, 7:40 PM

jleif@proxy:~/immich-app$ fdisk -l
fdisk: cannot open /dev/sda: Permission denied
fdisk: cannot open /dev/mapper/ubuntu--vg-ubuntu--lv: Permission denied
jleif@proxy:~/immich-app$ df -h
Filesystem                         Size  Used Avail Use% Mounted on
tmpfs                              392M  1.6M  391M   1% /run
/dev/mapper/ubuntu--vg-ubuntu--lv   15G   11G  3.4G  76% /
tmpfs                              2.0G     0  2.0G   0% /dev/shm
tmpfs                              5.0M     0  5.0M   0% /run/lock
/dev/sda2                          2.0G  197M  1.6G  11% /boot
tmpfs                              392M   12K  392M   1% /run/user/1000
//192.168.0.200/Media/Photos        15T  6.8T  7.9T  47% /mnt/nas_photos

jleif@proxy:~/immich-app$ fdisk -l
fdisk: cannot open /dev/sda: Permission denied
fdisk: cannot open /dev/mapper/ubuntu--vg-ubuntu--lv: Permission denied
jleif@proxy:~/immich-app$ df -h
Filesystem                         Size  Used Avail Use% Mounted on
tmpfs                              392M  1.6M  391M   1% /run
/dev/mapper/ubuntu--vg-ubuntu--lv   15G   11G  3.4G  76% /
tmpfs                              2.0G     0  2.0G   0% /dev/shm
tmpfs                              5.0M     0  5.0M   0% /run/lock
/dev/sda2                          2.0G  197M  1.6G  11% /boot
tmpfs                              392M   12K  392M   1% /run/user/1000
//192.168.0.200/Media/Photos        15T  6.8T  7.9T  47% /mnt/nas_photos

jleif@proxy:~/immich-app$ fdisk -l
fdisk: cannot open /dev/sda: Permission denied
fdisk: cannot open /dev/mapper/ubuntu--vg-ubuntu--lv: Permission denied
jleif@proxy:~/immich-app$ df -h
Filesystem                         Size  Used Avail Use% Mounted on
tmpfs                              392M  1.6M  391M   1% /run
/dev/mapper/ubuntu--vg-ubuntu--lv   15G   11G  3.4G  76% /
tmpfs                              2.0G     0  2.0G   0% /dev/shm
tmpfs                              5.0M     0  5.0M   0% /run/lock
/dev/sda2                          2.0G  197M  1.6G  11% /boot
tmpfs                              392M   12K  392M   1% /run/user/1000
//192.168.0.200/Media/Photos        15T  6.8T  7.9T  47% /mnt/nas_photos

jleif@proxy:~/immich-app$ fdisk -l
fdisk: cannot open /dev/sda: Permission denied
fdisk: cannot open /dev/mapper/ubuntu--vg-ubuntu--lv: Permission denied
jleif@proxy:~/immich-app$ df -h
Filesystem                         Size  Used Avail Use% Mounted on
tmpfs                              392M  1.6M  391M   1% /run
/dev/mapper/ubuntu--vg-ubuntu--lv   15G   11G  3.4G  76% /
tmpfs                              2.0G     0  2.0G   0% /dev/shm
tmpfs                              5.0M     0  5.0M   0% /run/lock
/dev/sda2                          2.0G  197M  1.6G  11% /boot
tmpfs                              392M   12K  392M   1% /run/user/1000
//192.168.0.200/Media/Photos        15T  6.8T  7.9T  47% /mnt/nas_photos

T

ThogartOP•10/31/25, 7:41 PM

This is a Ubuntu server 24.04.3

T

ThogartOP•10/31/25, 7:42 PM

Running in a Proxmox VM

T

ThogartOP•10/31/25, 7:43 PM

NAS that is sharing a folder for data is on the same network. and the Mounted share folder has 777 for R/W for testing

T

ThogartOP•10/31/25, 7:45 PM

SPOILER_immich_server_log.txt2.11KB

S

Sergey Katsubo•10/31/25, 9:35 PM

Basically this: immich_server stops after changing UPLOAD_LOCATION in .env file

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ThogartOP•11/4/25, 12:45 AM

I started with that post... Unfortunately, I didn't see a solution. The Original Poster may have understood the solution but i do not. I did the basic install. My .env file was standard and unedited Upload_Location is currently ./library.

How do i change this location to a Mounted network location that has more space?

All documentation states the the .env file is the only location that you should change. a Step-by-Step to do this for the current version of immich would be great. Or even better would be the ability to change the storage location within the immich server instance itself.

N

NoMachine•11/4/25, 2:03 AM

update your env file to the new location and copy EVERYTHING from the previous folder to the new one

NNoMachine update your env file to the new location and copy EVERYTHING from the previous f...

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ThogartOP•11/4/25, 4:59 PM

Thank you! That was straight forward :D:D And it worked perfectly!

Configuring a Mounted network share for storage.

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