Please answer me
So ive recently got a message abt the fact that the support team thinks i shared or selled my account well im telling you i didnt also the information is 100% correct and i have different proof (reciept gpa old names old gmail old phones) im from europe but the hacker plays since march 2024 in Asia please let me make another claim with either the ingame tool or the request ticket on pubg community forms
Solution:Jump to solution
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying....
3 Replies
Solution
If both of your requests on Google form and the in-game recovery tool are both rejected, then you need to reach out to the in-game customer service directly if you still require assistance.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the form requested from you, or that it does not match with what they have. In this case, you will have to cross-check and keep trying.
Wdym reach directly
Only my google form got rejected the ingsme tool i cannot use it
Contact the in-game customer service directly.