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Hi tehre i'm stucked on waiting for the project be ready... cant event remove it to create new one, anyone had similar issue for longer than few hrs?
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6 Replies
garyaustin
garyaustin3w ago
You need to put in a support request and put in title "Project Stuck Generating". What region?
silentworks
silentworks3w ago
eu-central-1 had some issues at the time you created this project, so Supabase support will be the only ones who will be able to resolve this for you.
Hysteriia (Kowalus)
you're the man, makes sense central europe u mean in the app? i read that free acc not always gettin any response, i actually can start PRO version, was consider that, if it will help to fix it, just wanted to be sure that overall "Supabase" is stable and decent for our purposes
garyaustin
garyaustin3w ago
Putting a strong message in the title about project stuck doing X should get it pulled to infra quicker even if Free. But it is not 100% perfect. They have some AI or such looking at tickets for key words about this type of thing. Some have been able to use the management API to delete stuck startups but I suspect it depends on how far into the process it is. https://supabase.com/docs/reference/api/v1-delete-a-project You have to call that with an API key and with something like Postman or Curl.
cas.h.1
cas.h.16d ago
Experiencing this right now, sent ticket. Thanks

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