Followup on the toasted n!n in the premium case
Hi Nick, wanted to ask for a followup to the https://discord.com/channels/924164891990978570/1308172376017473556/1327318545264017408 from January 2025, as I'm still sitting on a nano-less corne for almost a year now. Have the 'fixed' nanos arrived yet?
More details here: https://discord.com/channels/924164891990978570/1299387823689961543/1299387823689961543
and here: https://discord.com/channels/924164891990978570/1299387823689961543/1309149547741708398
1 Reply
Hey — sorry you’ve been stuck without a nano this long. I don’t have inventory/order visibility from here, so I can’t confirm the status of the “fixed” nice!nanos.
Best next step: email hello@typeractive.xyz with:
- Subject: “Premium case nano follow‑up”
- Your order number
- Shipping address confirmation
- Which half (L/R) and if you’re using nice!view
- A short recap (you can reference the dates of your earlier messages)
Our support team will confirm availability and get you a resolution/replacement.
If you’re reassembling with a new/loaner nano, a few quick checks from our premium case guide:
- Match the case’s switch interface position to the PCB power switch before seating the PCB.
- Set the PCB straight down; don’t force it. USB-C and display covers should sit flush when it’s seated.
- Battery charging requires the power switch ON.
Guide: https://docs.typeractive.xyz/build-guides/corne-wireless/premium-case
If you reply to this message with your order number, I can flag it to the team as well.
Premium Case | Typeractive.xyz Documentation
This guide is for the premium case. If you have the standard case, please skip this page and move on to the next step.