Project restoration Failed

Hello my Project id is : wjchqvfllgujbhymvvvj I badly needed a help with this as i am currently working on a personal project which is 6months now in the making... I already Emailed the support but still no progress on my request.. Support emailed me a ticket number : SU-256085 Thank you in advance! #help-and-questions #troubleshooting
3 Replies
garyaustin
garyaustin3w ago
How long has it been? Did you add Project Restoration Failed to the Title? I assume you got paused and are Free, hence the restore. This is user helping user site and not monitored by Supabase staff regularly. They do have a system in place to try and catch these cases are they are elevated right now. You should also watch the https://status.supabase.com/ page because they are under heavy load right now with new projects and having to work with AWS in certain regions.
Supabase Status
Welcome to Supabase's home for real-time and historical data on system performance.
SuperClrk
SuperClrkOP3w ago
Will this be resolved by the support or i am being forcedto buy pro
silentworks
silentworks3w ago
Did your ticket title state what Gary mentioned? They have a filter setup for tickets with the title like that to get them resolved quickly. And no you don’t need to buy pro to get it resolved.

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