Images from phone app going to a different location.
Need a little help here.
I have immich running on a proxmox vm I have used Immich based Proxmox helper script with debian, not using docker. and using a external library from Truenas.
The TrueNas share has all the media files and is mounted on the immich vm, the mount on immich is /mnt/mk-photos
Album shows up fine after scanning in the web ui and the phone app.
However I am facing one issue, whenever i try to upload a pic from my phone's gallery to the immich app, it goes to a different location, usually under some weird string of characters and under several nested folders here /opt/immich/upload/upload/1d50adfa-62ea-4515-970f-6f29a20336be folders like /a6 /58 /41 /32
Here is my .env file.
TZ=America/Chicago
IMMICH_VERSION=release
NODE_ENV=production
DB_HOSTNAME=127.0.0.1
DB_USERNAME=immich
DB_PASSWORD=SomePassword
DB_DATABASE_NAME=immich
DB_VECTOR_EXTENSION=vectorchord
REDIS_HOSTNAME=127.0.0.1
IMMICH_MACHINE_LEARNING_URL=http://127.0.0.1:3003
MACHINE_LEARNING_CACHE_FOLDER=/opt/immich/cache
IMMICH_MEDIA_LOCATION=/opt/immich/upload
UPLOAD_LOCATION=/mnt/mk-photos
THUMB_LOCATION=/mnt/immich-data/thumbs
ENCODED_VIDEO_LOCATION=/mnt/immich-data/encoded-video
PROFILE_LOCATION=/mnt/immich-data/profile
BACKUP_LOCATION=/mnt/immich-data/backups
There might be some parameters that i might not need completely and can keep it simple.. so please strikeout what is not needed in ur post. I do see one parameter that might be causing it? IMMICH_MEDIA_LOCATION=/opt/immich/upload I tried to change it but then files wont get uploaded to /mnt/mk-photos
Kindly help me fix my env file. Feel free to copy the above env file into your post and make the changes.
2 Replies
:wave: Hey @vebby,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
https://immich.app/docs/administration/storage-template/But you can't upload to an external library