S
Supabase16h ago
Zakii

project look like paused

my project status showing this and siigning in and sign up not working Database Unhealthy View logs PostgREST Unhealthy View logs Auth Unhealthy View logs Realtime Healthy View logs Storage Unhealthy View logs Edge Functions Healthy View logs Recently restored projects can take up to 5 minutes to become fully operational
49 Replies
garyaustin
garyaustin16h ago
Did you just restore or restart it? If you waited a bit on not working you could try a restart. What region? And support if it won’t restart with Project Stuck Restarting in title.
Zakii
ZakiiOP16h ago
if i restart the old user can login in or not ? because thats project based on task to earn so region pakistan i have pro plan
garyaustin
garyaustin16h ago
I don’t follow. Restart from general settings reboots. It does change data.
Zakii
ZakiiOP16h ago
project created via lovable and lovable saying issue by supabase not in coding
garyaustin
garyaustin16h ago
Is this their new cloud plan?
Zakii
ZakiiOP16h ago
so if i restart the all old user can login right? no project created a month ago when no cloud data there
garyaustin
garyaustin16h ago
Then restart is fine. It does not change any user data or logins. Not sure it will fix it though.
Zakii
ZakiiOP16h ago
im afraid to restart because i have too much traffic on my project if i restart and old user if not able to login thats not good for me ok
garyaustin
garyaustin16h ago
I thought it was down?
Zakii
ZakiiOP16h ago
no its not because there is not issue seeing by lovable Recently restored projects can take up to 5 minutes to become fully operational. showing this msg n project status on
garyaustin
garyaustin16h ago
Did your project get paused ?
Zakii
ZakiiOP16h ago
yes something like that sign in and sign up not working Your project is currently exhausting multiple resources, and its performance is affected Check which resources are reaching their threshold on your project's usage page. and this msg showing on top
garyaustin
garyaustin16h ago
That is not good. Check settings/ usage and see what you over used.
Zakii
ZakiiOP16h ago
Nothing over used I think
No description
garyaustin
garyaustin16h ago
DB size OK? There are also disk size and I/O somewhere.
Zakii
ZakiiOP16h ago
ok let me check Disk IO budget is being consumed. i receive that notification
garyaustin
garyaustin15h ago
That means too much database access.
Zakii
ZakiiOP15h ago
so what i need to do now
garyaustin
garyaustin15h ago
Looks like you are Pro so Upgrade instance size then work on checking for slow or too frequent queries and reduce them.
You can also contact support if pro.
Zakii
ZakiiOP15h ago
yes i have pro version so i need to upgrade more or what
garyaustin
garyaustin15h ago
That is what I would do if you are down and have customers down. But it might things you can clean up. But it will involve tuning SQL. Has your app number of users been growing?
Zakii
ZakiiOP15h ago
yes number of users growing daily so which thing i need to do now to resolve this issue the user base daily grow because of reffer system so
garyaustin
garyaustin15h ago
I would upgrade your compute which then increases disk IO. After that you should look at performance reports in database tab and slow queries to see if you can make things faster. AI’s are pretty lazy on tuning.
Zakii
ZakiiOP15h ago
ok so how u can do it for me which things i want to provide u
garyaustin
garyaustin15h ago
This is a user helping user forum.
Zakii
ZakiiOP15h ago
where
garyaustin
garyaustin15h ago
You upgrade in your dashboard.
Zakii
ZakiiOP15h ago
which thing i want to upgrade now the disk sizE? right now disk size is 8gb
garyaustin
garyaustin15h ago
Compute
Zakii
ZakiiOP15h ago
ok compute size is 0.5gb right now so i turn to 1gb?
garyaustin
garyaustin15h ago
How much disk are you using?
Zakii
ZakiiOP15h ago
Your plan includes 8 GB of disk size for gp3.
garyaustin
garyaustin15h ago
I don’t have pro so not sure how it is presented. I would expect things like micro then small for compute sizes.
Zakii
ZakiiOP15h ago
Upgrade to Micro Compute This Project is already paying for Micro Compute. You can upgrade to Micro Compute at any time when convenient yes showing this so i need to upgrade to micro now
garyaustin
garyaustin15h ago
Yes. That won’t cost you more.
Zakii
ZakiiOP15h ago
its costing like 10$ per month
garyaustin
garyaustin15h ago
You should have upgraded to that at start. When you went to Pro it leaves it at nano until you want to do it.
Zakii
ZakiiOP15h ago
yes im at nano
garyaustin
garyaustin15h ago
Micro is included in the price you are paying.
Zakii
ZakiiOP15h ago
ok let me see
Zakii
ZakiiOP15h ago
Yes it's not say for charges so let's see
No description
Zakii
ZakiiOP15h ago
ok now its on micro what next i want to do
garyaustin
garyaustin15h ago
See if things start working again.
Zakii
ZakiiOP15h ago
ok
garyaustin
garyaustin15h ago
If so then at some point you need to work on seeing if SQL code or DB queries are slow and can be approved. Or you will be upgrading compute again as you grow.
Zakii
ZakiiOP15h ago
No description
Zakii
ZakiiOP15h ago
a big thanks for guide bro its working now Your project is currently exhausting multiple resources, and its performance is affected Check which resources are reaching their threshold on your project's usage page. but this msg still showing on top
garyaustin
garyaustin15h ago
It may take awhile to go away. More important if working for app and status green. Keep an eye on disk io and cpu reports and if still high may need another upgrade or the tuning I mentioned. Start a new topic either way. I’m traveling
Zakii
ZakiiOP15h ago
ok thanks

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