T
Typebot•3mo ago
bia

Issue with Whatsapp Integration

Hi everyone! We are having some issues with the whatsapp integration. We keep getting the error below when we try to send a message, and the bot doesn't answer. --- 
Sending unknown error to Sentry

{
  context: undefined,
  description: 'Session is empty but isReplying is false',
  details: undefined
} 
Sending unknown error to Sentry

{
  context: undefined,
  description: 'Session is empty but isReplying is false',
  details: undefined
}
--- We already did all the steps provided by typebot documentation and meta documentation. The webhook in meta app is working (Validated) but when we verify the typebot logs, it shows the error above. This is the flow we are testing - https://github.com/user-attachments/files/22665207/typebot-export-meu-typebot-yeanvwf.json I don't know if it could be related or not, but it is a brazilian phone number, typed exactly the same way it is displayed in the WhatsApp application (we even tried with both 8 and 9 digits) Could you please help us solve this? Thank you!
2 Replies
Baptiste
Baptiste•3mo ago
Duplicate https://github.com/baptisteArno/typebot.io/issues/2294#issuecomment-3362424668
GitHub
Erro in starting a flow using the whatsapp oficial api · Issue #22...
Describe the bug Hi, guys! We are having issues start a flow using our whatsapp integration. it keeps getting this error. Already tried every combination possible on worflow setting etc. Sending un...
Baptiste
Baptiste•3mo ago
Checking today It should be fixed in the new release Still have to release it! Hopefully today

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