Reverse Proxy Traefik Not Working
Hi so I set up immich and love it but wanted it behind a reverse proxy so I can access it outside and make it easier for my fam to type in the address so I used the same tags for traefik as I used for my other containers that work fine like jellyfin, I updated traefiks timout thing for files as it said on the site and added immich cname into cloudflare but I can't get it to work, it says gateway timeout when visiting the site.. on the traefik gui it shows immich as a http service so traefik is seeing the immich container but it just times out for some reason? Thanks for the help ❤️
4 Replies
:wave: Hey @Himicz,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
And this is my .env
My traefik.yml
Get a gateway timeout when trying to use Traefik as a reverse proxy but immich shows up in the traefik gui

Your immich server is not actually in the proxy network. You need to add it, and also add 'default' in there so it can talk on both.