URGENT: Project Upgrade Stuck – PostgreSQL upgrade not completing for hours
Hello Supabase team,
I'm experiencing a critical issue during a PostgreSQL upgrade.
I initiated the upgrade to version 17.6.1.011 and my project has been stuck in the upgrading state for several hours (over 2 hours now). During this time, the database is completely unavailable, and I cannot access any backend functionality. This is blocking my production deployment.
I’ve already waited patiently, but the upgrade is not progressing and I’m afraid something is stuck in the background.
My previous ticket did not get any response, and I understand you prioritize tickets based on certain keywords, so I’m reopening with the recommended title.
Project status: "Upgrading..." stuck
Issue: PostgreSQL upgrade initiated, but it never completes
Project purpose: This project powers a SaaS that is about to be launched, so I urgently need resolution.
Please check the backend and help release the upgrade, or let me know if any manual action is needed on my side.
Thank you so much!
I'm experiencing a critical issue during a PostgreSQL upgrade.
I initiated the upgrade to version 17.6.1.011 and my project has been stuck in the upgrading state for several hours (over 2 hours now). During this time, the database is completely unavailable, and I cannot access any backend functionality. This is blocking my production deployment.
I’ve already waited patiently, but the upgrade is not progressing and I’m afraid something is stuck in the background.
My previous ticket did not get any response, and I understand you prioritize tickets based on certain keywords, so I’m reopening with the recommended title.
Project status: "Upgrading..." stuck
Issue: PostgreSQL upgrade initiated, but it never completes
Project purpose: This project powers a SaaS that is about to be launched, so I urgently need resolution.
Please check the backend and help release the upgrade, or let me know if any manual action is needed on my side.
Thank you so much!
