My production database has been timing out for hours.
Cannot access:
- SQL Editor (times out)
- Database queries from app (timeout)
- Cannot implement fixes because DB won't respond
Need immediate intervention - server restart or manual query termination.
This is blocking production users.
Need immediate intervention - server restart or manual query termination.
This is blocking production users.
2 Replies
Since October 2 (EDT), my project’s database has been completely unreachable. Even simple queries like SELECT now(); in the SQL Editor time out with the error:
{"error":"Connection terminated due to connection timeout","message":"Connection terminated due to connection timeout"}
I’ve checked:
Supabase Status → us-east-1 is Operational
Database logs → No logs recorded at all for October 2
Multiple queries tried — all fail consistently
This looks like a backend issue with my specific Postgres instance. Please investigate and restart/recover the cluster if necessary.
Region: us-east-1
Unfortunately this is mainly a user forum so no-one would be able to restart the instance. If you haven't contacted support yet i would file a ticket.
Does your platform dashboard have any issues and what is the project status on the top right of home saying?