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basically u do know that electric field inside a hollow sphere or a conductign solid sphere is always zero due to its surface charge and any other outside charge right?
for it basically u need to understand that potential at C due to inner point charge and the charges induced on inner surface of the sphere will cancel each other out so that leaves us with potential due to outer surface + potential due to 2q=0 sinc net potential at C should be zero cuz grounded
Due to the inner charge q, there will be some induced charges on inner surface of sphere which is -q, so outer surface must have charge 4q, cuz total charfe is 3q, hence potential due to outer surface should be 4kq/R but im not sure as i have seem to forgotten conductors and also the inner point charge and induced charge on inner surface, cause the electric field inside sphere to be zero always