Confusing reply by riot
Hi guys, so recently I made a ticket to riot due to my continuous problem with VAN 84 and VAN 185 as they pop up mid-game and I had to restart valorant. While I also faced similar problem in my league of legends matches but it showed "You need to have vanguard running to play". Since I was facing this issue for over 3 months and all the help by riot support failed, I decided to reset my pc thinking maybe there is a virus or some corrupt files. But after the successful factory reset of my pc, I still faced the same issue so I made another ticket 3 days ago. They gave me the same solutions which didn't work but today, they said "Thanks for reaching out to us. I see that you are getting the Vanguard issues. Let me check your account and see what is going on. I will certainly help you with the Van 84 error.
So the Error 84 or VAN 84 is a penalty with an extremely short duration (a few minutes per infraction), and it occurs when the PC or anything running at tha back attempt to bypass Vanguard in VALORANT or League of Legends. It serves as a warning to players without Vanguard properly installed.
I find that your device is temporarily banned for cheating until 2025-11-20 <NOTE: Please understand that the ban duration can be extended if the new cheating attempts are detected.>
However, the good newss is that your account is not banned, and you can play on other devices, PC's without any issues.
Bypassing the ban on this device could lead to an account being permanently suspended. So please be careful. "
Me being confused as I just played a match of valorant and I do not use any kind of cheats or have ever downloaded for Valorant. I opened valorant once again to check if they banned me just now, but I am still unbanned and still don't use any cheats. So can someone help me what the support person is trying to say? And if there is a fix you guys can provide. Thank you
Me being confused as I just played a match of valorant and I do not use any kind of cheats or have ever downloaded for Valorant. I opened valorant once again to check if they banned me just now, but I am still unbanned and still don't use any cheats. So can someone help me what the support person is trying to say? And if there is a fix you guys can provide. Thank you
22 Replies
And just to prove I don't use any cheats I am fine in sharing screenshots of my folders or anything to prove I'm not using any cheats.
Quick TLDR, are you currently banned?
Ok nvm
Press windows key + r
Type msinfo32
Show ss
@thatboringguy :val_Okayge:
Sorry I was asleep.
Don't know what TLDR is but I'm not banned
@thatboringguy pls show this
Yes 1 second
Quick question, does it leak my ip?
Nope, there is no personal info, if it has your name, you can blur it out
Alright
this right?
Yes
See your issue really just might be the cpu
^ hence it crashes
So I'm using a potato...
But why they say I'm cheating?
Also I can't upgrade my cpu since I'm using laptop
(if I said pc in the past sorry, I mix up those 2 words)
I’ve no clue, I’d assume since your vanguard stops running, they think you’re trying to bypass it? Just my speculation.
But it doesn't close, when i open task manager it shows it running
:val_PepeShrug:
It was just my assumption
^ but this is more accurate
You can try something, but no absolute guarantee if it will work in your case
Alright I can try that.
But uh this same issue happens in lewgue
League*
And league requirements are way lower than valorant
:val_PepeShrug:
Shouldnt that run smooth?
I’ve no idea about that game
Oh no problem
I'll try the 20 minute method I guess
So valorant got fixed but not sure about league