Issue after update: One device no longer syncing
Setup:
- Ubuntu 24.04.3 server, i5 CPU, 16GB RAM
- ~0.5TB of photos/videos (~100k assets)
- Two Android devices linked to a single account
- Used for personal/home photo backup
Problem:
After updating Immich to 2.0 and then 2.0.1 ( Android client 2.0.0 build 3020 ), one of my devices stopped syncing. The other device still syncs fine. The affected device throws the following error:
updateAlbumToAssetV1 in DriftSyncStreamRepository
I’ve attached logs from both the affected phone and the server as well as a screenshot. Any help or guidance would be appreciated 🙂
9 Replies
:wave: Hey @MeanGranpa,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Android phone LOG DETAILS
SqliteException(787): while executing statement, FOREIGN KEY constraint failed, constraint failed (code 787)
Causing statement: INSERT INTO "remote_album_asset_entity" ("asset_id", "album_id") VALUES (?, ?) ON CONFLICT("asset_id", "album_id") DO NOTHING, parameters: 947ded93-74de-4948-93ac-c5d8fe479cc1, 865749c0-4a25-484e-b595-e03c725483ad
Stack trace from Adndroid phone
postgres logs
earlier today i have wiped the server and restored backup, thinking hoping it woudl help - but it didnt.
fdisk querry
df -h returns below ( truncated to whats relevant )
Filesystem Size Used Avail Use% Mounted on
/dev/sdf 7.3T 1.5T 5.5T 21% /mnt
Seems similar to github issue #22522 ( https://github.com/immich-app/immich/issues/22522 )
With exception that this is 2.0.1 and happened on android
[Issue] [iOS] SqliteException(2067): UNIQUE constraint failed in remote_asset_entity during sync (immich-app/immich#22522)
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