Custom Domain
Hey,
App name: promptconfigs
Current domain: https://promptconfigs.gadget.app/
Desired custom domain: promptconfigs.com
Environment: Production
I have configured CNAME to point to
promptconfigs.gadget.app.
Thanks!15 Replies
Done, could you please verify that its working as intended?
Thanks for the update I am getting a
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
error. Can you check to see if there is an issue or if I can provide any DNS details on my side with namecheap?I have CNAME and ALIAS setup like this:

Could you please try changing the CNAME to your new domain?
I tried changing the CNAME to
promptconfigs.com
and I get the same issue?Let me just confirm that I’ve set up my end correctly
I'm seeing this error:
custom hostname does not CNAME to this zone.
Thanks for confirming, I have changed the CNAME back to
promptconfigs.gadget.app
can you re-run custom hostname validation and then is there a cert provision that needs to happen for SSL?SSL is setup by default so you don't need to do anything. We just need to make sure that DNS resolves
Ok looks like the CNAME is set: https://toolbox.googleapps.com/apps/dig/#CNAME/www.promptconfigs.com maybe it takes some time?
Still down, namecheap support said the issue is Gadget needs to pass validation and issue the SSL certificate. Anything I can provide to help resolve this?
I don't see a CNAME set currently on promptconfigs.com do you want it only on www.promptconfigs.com?
https://toolbox.googleapps.com/apps/dig/#CNAME/promptconfigs.com
Ideally both if possible. Should I configure an additional CNAME?
This is what my records look like currently

I have to step out but I'll help debug some more later tonight.
Awesome, thank you
Hi, I've been reading up and I think the issue is that cloudflare is not recognizing the alias record. This article shows how to move the DNS over to cloudflare https://www.namecheap.com/support/knowledgebase/article.aspx/9607/2210/how-to-set-up-dns-records-for-your-domain-in-a-cloudflare-account/
All of the other gadget apps that use an apex domain have cloudflare as their name servers.