Custom Domain

Hey, App name: promptconfigs Current domain: https://promptconfigs.gadget.app/ Desired custom domain: promptconfigs.com Environment: Production I have configured CNAME to point to promptconfigs.gadget.app. Thanks!
15 Replies
Chocci_Milk
Chocci_Milk15h ago
Done, could you please verify that its working as intended?
rvncmd.
rvncmd.OP13h ago
Thanks for the update I am getting a ERR_SSL_VERSION_OR_CIPHER_MISMATCH error. Can you check to see if there is an issue or if I can provide any DNS details on my side with namecheap?
rvncmd.
rvncmd.OP13h ago
I have CNAME and ALIAS setup like this:
No description
Chocci_Milk
Chocci_Milk13h ago
Could you please try changing the CNAME to your new domain?
rvncmd.
rvncmd.OP13h ago
I tried changing the CNAME to promptconfigs.com and I get the same issue?
Chocci_Milk
Chocci_Milk13h ago
Let me just confirm that I’ve set up my end correctly I'm seeing this error: custom hostname does not CNAME to this zone.
rvncmd.
rvncmd.OP13h ago
Thanks for confirming, I have changed the CNAME back to promptconfigs.gadget.app can you re-run custom hostname validation and then is there a cert provision that needs to happen for SSL?
Chocci_Milk
Chocci_Milk13h ago
SSL is setup by default so you don't need to do anything. We just need to make sure that DNS resolves
rvncmd.
rvncmd.OP12h ago
Ok looks like the CNAME is set: https://toolbox.googleapps.com/apps/dig/#CNAME/www.promptconfigs.com maybe it takes some time? Still down, namecheap support said the issue is Gadget needs to pass validation and issue the SSL certificate. Anything I can provide to help resolve this?
[Gadget] yandu
[Gadget] yandu12h ago
I don't see a CNAME set currently on promptconfigs.com do you want it only on www.promptconfigs.com? https://toolbox.googleapps.com/apps/dig/#CNAME/promptconfigs.com
rvncmd.
rvncmd.OP12h ago
Ideally both if possible. Should I configure an additional CNAME?
rvncmd.
rvncmd.OP12h ago
This is what my records look like currently
No description
[Gadget] yandu
[Gadget] yandu12h ago
I have to step out but I'll help debug some more later tonight.
rvncmd.
rvncmd.OP12h ago
Awesome, thank you
[Gadget] yandu
[Gadget] yandu10h ago
Hi, I've been reading up and I think the issue is that cloudflare is not recognizing the alias record. This article shows how to move the DNS over to cloudflare https://www.namecheap.com/support/knowledgebase/article.aspx/9607/2210/how-to-set-up-dns-records-for-your-domain-in-a-cloudflare-account/ All of the other gadget apps that use an apex domain have cloudflare as their name servers.

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