All my services in a branch are listed as "not healthy," all CONNECT_TIMEOUT.

All attempts to do anything in this branch result in a timeout. Even resetting the database via the dashboard does not work because when applying the migrations, Supabase cannot connect to the database.
2025/10/07 15:24:19 INFO Cloning git repo... git_ref=db_schema_mods
2025/10/07 15:24:20 INFO Checking service health... project_ref=hkxduuhinufxsixfycdx
2025/10/07 15:24:25 INFO auth service not healthy: Failed to retrieve project's auth service health
rest service not healthy: Failed to retrieve project's rest service health
...
2025/10/07 15:24:19 INFO Cloning git repo... git_ref=db_schema_mods
2025/10/07 15:24:20 INFO Checking service health... project_ref=hkxduuhinufxsixfycdx
2025/10/07 15:24:25 INFO auth service not healthy: Failed to retrieve project's auth service health
rest service not healthy: Failed to retrieve project's rest service health
...
8 Replies
ihm40
ihm404h ago
what does your project status on your dashboard say
Pedro
PedroOP3h ago
No description
ihm40
ihm403h ago
No description
ihm40
ihm403h ago
did you restart the database or the project? if you did the project and that still doesn't work then you will likely have to just file a support issue as this is a problem with the instance that only infra can solve
Pedro
PedroOP3h ago
Reset to branch on this button
No description
ihm40
ihm403h ago
it's not a branch specific issue i think, your entire project is having issues so you will need to restart it
Pedro
PedroOP3h ago
I'm restarting @ihm40 It didn't work, there's still an error in the branch. See the branch reset log after I restarted the project: `2025/10/07 16:08:41 INFO Cloning git repo... git_ref=db_schema_mods 2025/10/07 16:08:42 INFO Checking service health... project_ref=hkxduuhinufxsixfycdx 2025/10/07 16:08:47 INFO auth service not healthy: Failed to retrieve project's auth service health rest service not healthy: Failed to retrieve project's rest service health...
ihm40
ihm403h ago
then i think you have to file a support ticket, this probably comes under "project stuck" so mention that in the ticket

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