Vanguard disables my mouse, keyboard, headset after a few min in game

after the most recent update, only when playing Valorant in game or in the training area, my mouse, keyboard, headset stop working. I think it's related to my Caldigit TS3 thunderbolt dock that everything is plugged in to. Any ideas? Support is not helping, they suggested whitelisting in antivirus but it's clearly a Vanguard issue and I only use Windows Defender
15 Replies
momo
momo9h ago
Have you tried connect them to pc dirct ? Cladigit ts3 you getting any error ? something like iommu ?
Carleton
CarletonOP9h ago
At the same time I did get IOMMU restriction and it asked me to restart - I don’t get that anymore after changing the bios but the issue besides that persists
momo
momo9h ago
welp that make since this kind of devices not gonna work when val runing due to anticheat
Carleton
CarletonOP9h ago
From yesterday it doesn’t disable my mouse anymore but everything else?? Keyboard, headset, etc I’ve been using it for 2 seasons with no issues Mouse is plugged into the dock so I’m even more confused now
momo
momo9h ago
yes but did the problem started after iommu ?
Carleton
CarletonOP9h ago
It did
momo
momo9h ago
Okay so some ppl use the driver or collect data of tbat device and use it to spoof peace of hardware to be able to cheat thats why when iommu apply anykind of this device’s will be disabled while playing val so plug everything into your pc dirct when wanna play val im not sure if there is way to make it work
Carleton
CarletonOP9h ago
So no docks are allowed now? I have one monitor, keyboard, headset, mouse etc and two computers so I need a quick way to switch between them
momo
momo9h ago
im not 100% if there is way to make it run
Carleton
CarletonOP9h ago
damn, well I’ll keep working with support and see if they offer anything new, thanks for the insight
momo
momo9h ago
but we can ask gamerdoc about it since he is anticheat dev and make this restrictions whats your ingame name and tag and what windows you have ?
Carleton
CarletonOP9h ago
I would think thunderbolt docks should be allowed, it’s just a USB hub and I’d imagine a ton of people use those. I have the caldigit TS3
momo
momo9h ago
Sure you can ask them
Carleton
CarletonOP9h ago
Windows 11 Pro
momo
momo9h ago
ingame name and tag ? Welp maybe driver update can make it run But i dont know much about it need your ingame name and tag and would ask gamerdoc he would say if it can be fixed or disabled while val run

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