V
VALORANT2mo ago
Grady

Game keeps black screening once i get into a game, and freezing my pc.

Tried verifying files and it still didnt it after that. Any suggestions
61 Replies
Rachel
Rachel2mo ago
open task manager > performance tab show ss in CPU tab
Grady
GradyOP2mo ago
No description
Rachel
Rachel2mo ago
Press windows key Type installed apps and open it From there delete Everything related to nvidia Then https://www.nvidia.com/en-us/drivers/ go here^ and in the manual search, Enter your EXACT GPU MODEL and download the “Game Ready driver”
NVIDIA
Download The Latest Official NVIDIA Drivers
Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
Grady
GradyOP2mo ago
Just did all this, still the same result
Rachel
Rachel2mo ago
Intel
Intel® 7th-10th Gen Processor Graphics - Windows*
This download installs Intel® Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® Core™ Processor Graphics, and related Intel Atom®, Pentium®, and Celeron® processors.
Grady
GradyOP2mo ago
No description
Rachel
Rachel2mo ago
Ok can you relaunch the game and press F11 as soon as it loads up
Grady
GradyOP2mo ago
Yes did that
Rachel
Rachel2mo ago
Ok is the game in windowed mode now?
Grady
GradyOP2mo ago
Yes
Rachel
Rachel2mo ago
Wait a while and check if the game Loads
Grady
GradyOP2mo ago
Game is loaded up already
Rachel
Rachel2mo ago
Does it freeze now when you try to play ?
momo
momo2mo ago
what win you have ?
Grady
GradyOP2mo ago
Yes, black screen, froze, and restarted pc wdym
Rachel
Rachel2mo ago
He’s asking which windows you got So auto restarts your pc?
Grady
GradyOP2mo ago
windows 10 Yeah after about a minute it restarts
Rachel
Rachel2mo ago
press windows key + r Type msinfo32 Show ss
Grady
GradyOP2mo ago
No description
Rachel
Rachel2mo ago
Press windows key Type Event Viewer Then click on Windows logs > Applications Click on the latest “error” and check what it says
Grady
GradyOP2mo ago
No description
No description
Rachel
Rachel2mo ago
Is that around the time your game crashed
Grady
GradyOP2mo ago
Not that I can remember, it started earlier this morning. I'll try again then check and see if theres anything there
Rachel
Rachel2mo ago
Alright
Grady
GradyOP2mo ago
Theres no errors when my it happens
momo
momo2mo ago
prob windwos update messed something i had it once
Grady
GradyOP2mo ago
It says im up to date in windows update and was checked yesterday. But I played a few games this morning then it happened mid game. But if it is that just gonna have to wait for another update?
momo
momo2mo ago
no you have to delete last update you made
Grady
GradyOP2mo ago
i dont even know when that was tbh lol
momo
momo2mo ago
go to winodws update then update history then unistall updates then unistall the one you made recntly
Grady
GradyOP2mo ago
it was September 13th, and I've had no problems til now
momo
momo2mo ago
yea sometimes after val update there is conflict just try unistall them you tried ?
Grady
GradyOP2mo ago
Yeah, its still the same thing
momo
momo2mo ago
hmmm check if your game added to fire wall
Grady
GradyOP2mo ago
no idea how to do that
momo
momo2mo ago
windows security firewall allow app through firewall check the list if riot and val and vangaurd not added click change setting above then browse and add them restart also is your network set to private or public ? if none worked you gotta delete the game and riot with revo and reinstall bc you could have corrupted files making this problem
Grady
GradyOP2mo ago
I dont even see val or vanguard on the list
momo
momo2mo ago
add them i think just adding val is enough
Grady
GradyOP2mo ago
still crashing
momo
momo2mo ago
yea time for revo
momo
momo2mo ago
Uninstall Software, Remove programs easily - Revo Uninstaller Pro
Clean removal of any program from your PC. Uninstall and remove programs and software in Windows with Revo Uninstaller Pro easily!
Grady
GradyOP2mo ago
cant eve find riot client in this
momo
momo2mo ago
what thats strange ?
Grady
GradyOP2mo ago
I found valorant but after deleting that i cant find riot client at all
momo
momo2mo ago
its diffrent you should see it restart your pc you sure you deleted valornt and riot cilent ? and you had to chose advanced and select all delete
Grady
GradyOP2mo ago
I deleted valorant, but cant find riot on revo
momo
momo2mo ago
hmmm thats weird do you still see riot in your pc ?
Grady
GradyOP2mo ago
yes
momo
momo2mo ago
okay but you selected all for val and made delete ?
Grady
GradyOP2mo ago
yes
momo
momo2mo ago
okay download your game again
Grady
GradyOP2mo ago
did and the same thing happened haha
momo
momo2mo ago
thats very werid i had once this issue and fixed by unistall windows updates
momo
momo2mo ago
No description
momo
momo2mo ago
No description
momo
momo2mo ago
i got once this from support you can try
Grady
GradyOP2mo ago
the thing is, it lete me get the game open. it doesn black screen until ive found a match or after agent selection
momo
momo2mo ago
what agent you taking ?
Grady
GradyOP2mo ago
I believe I picked omen or something, I've just been trying the range because I've already got the penalty from this happening Just tried to play another game and the same thing happened. Can open the game and everythings fine in the menu, but once I try to play the game pc black screens, freezes and restarts. So I'm guessing its a pc problem.
Rachel
Rachel2mo ago
Can you drop your vanguard logs pls Open C:\Program Files\Riot Vanguard Right click on the Logs folder > compress to and zip file @Grady
Grady
GradyOP2mo ago

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