Game keeps black screening once i get into a game, and freezing my pc.
Tried verifying files and it still didnt it after that. Any suggestions
61 Replies
open task manager > performance tab
show ss in CPU tab

Press windows key
Type installed apps and open it
From there delete Everything related to nvidia
Then
https://www.nvidia.com/en-us/drivers/
go here^ and in the manual search,
Enter your EXACT GPU MODEL and download the “Game Ready driver”
NVIDIA
Download The Latest Official NVIDIA Drivers
Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
Just did all this, still the same result
https://www.intel.com/content/www/us/en/download/776137/intel-7th-10th-gen-processor-graphics-windows.html
download and install this driver
If it shows any error, show ss of it
Intel
Intel® 7th-10th Gen Processor Graphics - Windows*
This download installs Intel® Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® Core™ Processor Graphics, and related Intel Atom®, Pentium®, and Celeron® processors.

Ok can you relaunch the game and press F11 as soon as it loads up
Yes did that
Ok is the game in windowed mode now?
Yes
Wait a while and check if the game
Loads
Game is loaded up already
Does it freeze now when you try to play ?
what win you have ?
Yes, black screen, froze, and restarted pc
wdym
He’s asking which windows you got
So auto restarts your pc?
windows 10
Yeah after about a minute it restarts
press windows key + r
Type msinfo32
Show ss

Press windows key
Type Event Viewer
Then click on Windows logs > Applications
Click on the latest “error” and check what it says


Is that around the time your game crashed
Not that I can remember, it started earlier this morning.
I'll try again then check and see if theres anything there
Alright
Theres no errors when my it happens
prob windwos update messed something
i had it once
It says im up to date in windows update and was checked yesterday. But I played a few games this morning then it happened mid game.
But if it is that just gonna have to wait for another update?
no
you have to delete last update you made
i dont even know when that was tbh lol
go to winodws update
then update history
then unistall updates
then unistall the one you made recntly
it was September 13th, and I've had no problems til now
yea sometimes after val update there is conflict
just try unistall them
you tried ?
Yeah, its still the same thing
hmmm
check if your game added to fire wall
no idea how to do that
windows security
firewall
allow app through firewall
check the list
if riot and val and vangaurd not added
click change setting above
then browse
and add them
restart
also is your network set to private or public ?
if none worked
you gotta delete the game and riot with revo
and reinstall
bc you could have corrupted files making this problem
I dont even see val or vanguard on the list
add them
i think just adding val is enough
still crashing
yea
time for revo
Uninstall Software, Remove programs easily - Revo Uninstaller Pro
Clean removal of any program from your PC. Uninstall and remove programs and software in Windows with Revo Uninstaller Pro easily!
cant eve find riot client in this
what
thats strange ?
I found valorant but after deleting that i cant find riot client at all
its diffrent
you should see it
restart your pc
you sure you deleted valornt and riot cilent ?
and you had to chose advanced
and select all
delete
I deleted valorant, but cant find riot on revo
hmmm
thats weird
do you still see riot in your pc ?
yes
okay
but you selected all for val
and made delete ?
yes
okay
download your game again
did and the same thing happened haha
thats very werid
i had once this issue and fixed by unistall windows updates


i got once this from support
you can try
the thing is, it lete me get the game open. it doesn black screen until ive found a match or after agent selection
what agent you taking ?
I believe I picked omen or something, I've just been trying the range because I've already got the penalty from this happening
Just tried to play another game and the same thing happened. Can open the game and everythings fine in the menu, but once I try to play the game pc black screens, freezes and restarts. So I'm guessing its a pc problem.
Can you drop your vanguard logs pls
Open C:\Program Files\Riot Vanguard
Right click on the Logs folder > compress to and zip file
@Grady