hi my val account has been locked and I don't know what to do
I got on valorant today to play and it says my account has been locked and I don't know why it would be its saying i have been banned for cheating and this isn't true since I have spent about $1000 on the game and the ticket system is not working but I got my stuff hacked and I think my valorant account got sold and someone brought it and has got me banned is there anything I can do to get this resolved
41 Replies
did you open ticket to support ?
Yea it wasn't letting me at first but I just got it to go threw do you know how long it will take because I don't know what to do and I'm kinda stressing
24 to 48 hours
when did your account got stolen ?
I have no clue I got hacked about a month ago and had to reset my PC and everything my first time playing val today and I got this message
yea wait for support
did you tell them your account was stolen before ?
I said someone might have logged in to my account and I dont know to see if they can check it
you didnt see your account was stolen ?
Nah because I don't really play that much val no more and I forgot to reset my password when it happened because they got into my bank so that was my main problem at the time
so above you saying your stuff got hacked and someone sold your account
Yea I think that's what has happened
and they didnt change password or email
I don't have a clue would of sent me a email
yea you have to wait for riot support
Ok thanks for trying to help tho
np
have you tried playing in diffrent account ?
Nah I just have the one
creat new account and try to play
Do you know the if I have anychance of getting the account back or probably not
Okay I will try
Also what’s the riot id of the banned account
Jaydon#5959
I got another account and its all good
But icl that's not the problem its more that I want my other account back with all the money I have spent and all the time that I played
Play few matches
is it a must because I will if it will help me get my account back
And cant it be any game mode or dose it have to be a certain one
Doesn’t matter what game mode
I played a few games
Of team death match
;valsupport
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
make a ticket here under "compromised account" and tell them it was hacked and banned
Okay will do why did I have to play games tho?
to see if you were hwid
oh okay that makes more sense
🫤
have you spammed them tickets before ?
No I have used the tickets like 4 times max
do you have vpn on ?
No
where you from ?
England
https://support.riotgames.com/hc/en-us
try from here
same thing
make sure no vpn enabled
other than this you did something to support thats why you are blocked
try another device
Ill try it on my phone
Still nothing