My acc was hacked
My account was hacked and I want to follow up on my complaint. What should I do?
Solution:Jump to solution
Hello, @7eno!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery....
4 Replies
They entered my account and changed the accesses that I can do
They changed the email and number without using a code and I have proof that the account has been there for 7 years.
Go to in game Customer service and select account recovery
My account was stolen 3 yrs ago and I’m trying to get it back rn
So stressful
I have pictures that it’s mine but couldn’t see how to attach pics
bro did you click on a phishing link
Solution
Hello, @7eno!
To recover your account, please submit a recovery request through in-game by going to the login page and selecting:
Help > Hacked Account & Other Account Issues > Account Recovery.
Make sure to submit the request from a familiar device and provide all required and accurate information.
If your issue isn't resolved or your claim is declined through the in-game option, you can submit a recovery request for further assistance.